Account Director growing strategic SaaS cybersecurity accounts across North America at Trustonic. Managing enterprise relationships, renewals, upsells, negotiations, and new business across wireless and connected - device markets.
About the role
- Account Executive closing SMB and mid-market SaaS deals for Fellow.app, an AI-powered meeting productivity platform. Managing complex sales and customer outcomes through HubSpot.
Responsibilities
- Leverage experience closing SMB SaaS deals to close leads
- Quarterback complex deals with multiple internal and external stakeholders
- Work with C-Level Executives and Business Owners to understand business problems and propose and deliver solutions
- Learn the product inside and out to help customers achieve desired outcomes
- Ensure 100% customer satisfaction and retention
- Maintain and track all customer interactions in HubSpot CRM
- Drive growth in the SMB and Mid-Market segment
Requirements
- Minimum 2 years of experience selling SaaS
- Experience with a PLG business model strongly preferred
- Experience closing deals from $5-$10K+ ARR
- Proven track record as a top performer
- Comfortable with a high degree of ambiguity
- Strong negotiation skills
- Independent, self-starter with a bias for action
- Highly adaptable in a rapidly changing environment
- Attention to detail and strong organizational skills
- Strong sense of empathy and emotional intelligence
Benefits
- Health and dental coverage, including prescription drugs and life insurance
- 12 weeks of paid parental leave at 80% of salary
- Three weeks of vacation
- Paid sick leave
- Paid company-wide break at the end of the year
- Remote-first flexibility — Work remotely within Canada
- Learning budgets
- Lunch-and-learns
- Fair, competitive compensation
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Account Director managing strategic enterprise accounts and new business for Trustonic’s secure device - locking SaaS platform. Driving wireless ecosystem growth across the US and Canada.
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