Tech Lead building authentication, fraud protection, and access platforms for Reap’s global stablecoin fintech. Owning AWS architecture, security, reliability, and platform adoption.
About the role
- Software Engineer building reliable recording and media-processing infrastructure for Fellow, an AI meeting assistant. Developing distributed services, observability, and AI-native engineering workflows.
Responsibilities
- Build and evolve services that capture, ingest, and process meeting audio, video, metadata, and real-time events
- Design reliable systems across changing network conditions, platform behaviour, permissions, media formats, and third-party APIs
- Develop tooling and observability to detect, diagnose, reproduce, and resolve complex recording failures
- Own features and systems through technical design, implementation, rollout, monitoring, and post-release iteration
- Investigate production issues spanning services, infrastructure, media, and integrations
- Collaborate with Product, SRE, Support, and engineering teams to turn real-world situations into platform improvements
- Use AI coding agents and help create tools and practices that improve software development
- Learn unfamiliar systems quickly and investigate difficult problems through to durable solutions
Requirements
- Experience building and operating production-critical systems where reliability, latency, throughput, or consistency materially affect user experience
- Strong experience with Python or another modern backend language
- Ability to become productive quickly in an unfamiliar codebase
- Strong judgment balancing delivery speed, system reliability, technical debt, and long-term platform investment
- Track record of owning software through rollout, observability, production support, and real-world iteration
- Deep practical use of AI coding agents such as Claude Code, Cursor, Codex, or similar tools
- Track record of developing agentic workflows, tools, or practices that materially improve software development
- Clear communication and effective collaboration across Engineering, Product, SRE, Support, and other functions
- Willingness to share knowledge and help teammates solve difficult problems
- Nice to have: experience with real-time media, audio/video processing, WebRTC, streaming systems, or latency-sensitive infrastructure
- Nice to have: distributed job processing, event-driven systems, queues, or high-volume asynchronous workloads
- Nice to have: FFmpeg, codecs, containers, transcoding, or synchronization
- Nice to have: observability, incident response, or operational practices for complex production systems
- Nice to have: Django, Python, GraphQL, Kubernetes, or cloud infrastructure
- Nice to have: experience in a high-growth product company or startup environment
- Candidates must be located in Canada
Benefits
- Remote-first work arrangement
- Optional office space available in Ottawa, Montreal, and Toronto
- Flexible collaboration supported by core hours from 10 a.m. to 4 p.m. Eastern Time
- Equal employment opportunities
- Accommodation during any stage of the recruitment process
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
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