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About the role
- Engineering leader driving technical direction and execution of software development for Centah's SaaS platform. Collaborating across teams to enhance delivery, quality and engineering culture.
Responsibilities
- Own the technical direction, architectural roadmap, and scaling strategy for Centah’s SaaS platform.
- Champion organizational alignment through clear, consistent, and context-rich communication with the engineering team, executive leadership, and key stakeholders
- Improve engineering execution through effective SDLC practices, delivery metrics, planning rhythms, and cross-functional communication.
- Partner with Product to inform the quarterly roadmap priorities, balancing new functionality, platform modernization, technical maintenance, and operational risk.
- Strengthen operational excellence across production support, incident response, observability, release management, and defect prevention.
- Drive organizational health and high performance by administering regular performance cycles, defining outcome-based KPIs with the team, and using clear reporting to demonstrate the Development Team's ROI to executives
- Evolve management practices to build and scale an empowered, highly connected engineering team, working alongside Development Managers and QAs to ensure timely delivery and alignment with career path expectations
- Guide architectural decisions related to reliability, scalability, performance, data integrity, authorization boundaries, and multi-tenant SaaS design
- Maintain and improve engineering practices that support SOC2 compliance, security, and responsible handling of customer data.
- Use engineering and product metrics to communicate team impact, delivery health, and investment priorities to executive stakeholders.
- Identify opportunities to optimize the Total Cost of Ownership (TCO) across infrastructure, tooling, delivery practices, and engineering investments.
Requirements
- 5+ years of experience in engineering leadership, including direct management of software development, QA, and/or DevOps/platform engineering teams.
- A degree in Computer Science or a related field, or equivalent hands-on experience
- Experience leading engineering teams of approximately 10–20 people across multiple workstreams, squads, or pods.
- Strong architectural judgment with the ability to guide decisions around reliability, scalability, performance, security, data integrity, and maintainability.
- Experience with cloud-based applications, preferably in AWS.
- Familiarity with multi-tenant SaaS platforms and authorization boundaries.
- Experience with Ruby on Rails or similar backend frameworks.
- Experience with modern JavaScript frontend frameworks; Ember.js experience is a strong asset.
- Strong understanding of CI/CD, automated testing, deployment pipelines, environment management, observability, logging, error monitoring, and production support.
- Deep expertise in modern software development life cycles (SDLC) and agile delivery methodologies
- Proven ability to partner with Product and business stakeholders to align technical decisions with company goals.
- Strong people leadership skills, including coaching, mentoring, performance management, hiring, and team development.
- Clear understanding of engineering and product metrics that drive delivery performance, quality, and business impact.
- A genuine passion for team development and continuous improvement.
Benefits
- An award-winning culture with a collaborative & inclusive team.
- Competitive pay and performance-based bonus.
- Base salary: $175,000 - $200,000
- Annual bonus: 30%
- Committed to flexible work arrangements, offering hybrid workplace options.
- Comprehensive medical, dental and vision coverage + Lifestyle Account.
- RRSP Matching and Parental Leave Top UP Program.
- In office massage & workout sessions.
- Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
- Career learning and development programs.
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