Insights Analyst transforming web, journey, and survey data into actionable content marketing recommendations. Helping Knotch’s enterprise clients optimize performance through analytics and test - and - learn plans.
About the role
- Business Analyst improving Finning Canada's enterprise systems and business processes. Translating requirements, testing solutions, and delivering data insights across Canadian and global operations.
Responsibilities
- Partner with business stakeholders to understand needs, challenges, and opportunities for improvement
- Gather, analyze, and document business requirements and translate them into functional specifications
- Evaluate existing business processes and recommend system enhancements aligned with organizational goals
- Support enterprise system implementations, upgrades, releases, and continuous improvement initiatives
- Lead or participate in testing activities, including validation of vendor-delivered enhancements and system changes
- Troubleshoot system, workflow, and data issues while providing effective, timely solutions
- Develop reports, dashboards, audits, and data insights to support operational and strategic decision-making
- Maintain business process documentation, support materials, and system procedures
- Collaborate with cross-functional teams to ensure system performance, security, compliance, and data integrity
- Support change management activities and ensure adherence to established governance and change-control processes
- Build strong relationships with stakeholders across Canada and Finning's global operations
Requirements
- Diploma or degree in Information Technology, Business or a related field
- 3 to 5 years of experience in Business Analysis, business systems, digital transformation, enterprise applications, or related analytical roles
- Experience working with enterprise business systems and translating business requirements into technical solutions
- Experience performing system testing, validation, troubleshooting, and process analysis
- Knowledge of system testing, UAT, validation, defect management, and quality assurance practices
- Experience with AI-enabled solutions, automation technologies, or digital workplace tools is considered an asset
- Strong analytical, problem-solving, and critical-thinking skills
- Excellent communication and stakeholder management skills with the ability to present information to technical and non-technical audiences
- Strong organizational and project coordination abilities, with a track record of managing multiple priorities
- A collaborative, customer-focused approach and a commitment to continuous improvement
Benefits
- Strong career progression opportunities
- Collaborative, supportive, and high-performing team
- Hybrid work model: 3 days/week in office
- Competitive compensation: $80,000 – $90,000 base + bonus + medical benefits
- Bonus
- Medical benefits
- Meaningful projects impacting employees and operations across a global organization
- Supportive and inclusive environment
- Reasonable accommodations/adjustments for individuals with disabilities
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Business Analyst supporting Sun Life’s insurance distribution team through analytics, reporting, process improvement and change management. Managing data insights, sales targets and business initiatives.
Business Analyst supporting ADAPTOVATE’s management consulting engagements across strategy, transformation, and AI. Researching problems, developing recommendations, and helping clients implement practical change.
Senior Business Analyst shaping payment processing, real - time money movement, and digital experiences at Manulife. Translating requirements into scalable technology solutions across mobile and digital channels.
Business Analyst analyzing APIs, payment flows, and SQL investigations for Manulife Bank. Supporting digital payment delivery, UAT, and legacy - system modernization.
Business Analyst bridging business needs with CRM and ERP systems at Medisca, a global healthcare solutions company. Leading requirements, process mapping, UAT, and system implementations.
Business strategy analyst shaping business intelligence, requirements, and transformation solutions for Desjardins. Supporting complex initiatives from needs assessment through rollout in hybrid Montréal or Lévis locations.
Insights Analyst transforming earned and owned media data into client reports for Meltwater’s business intelligence platform. Building dashboards, analyzing trends, and delivering strategic narratives.
Senior Business Analyst improving business processes and technology solutions at Colliers, a leading Canadian commercial real estate services firm. Bridging stakeholders and IT teams through requirements analysis, Agile delivery, and UAT.
Financing Analyst at Desjardins, supporting commercial risk management through complex file analysis and financing recommendations. Supervising analysts and coordinating workflows for non - retail clients.