Staff Software Engineer – Platform

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About the role

  • Staff Software Engineer developing reliable and scalable platform systems for Found, enhancing tools for the self-employed. Collaborate across teams to drive excellence in observability, mentoring, and engineering quality.

Responsibilities

  • Architect the future version(s) of our key systems like databases, distributed jobs and many others, while taking into account our scaling needs.
  • Design and implement developer tooling that makes development and deployments safer, reproducible, and easy to rollout.
  • Drive excellence in observability and monitoring while guiding incident response to ensure issues are resolved quickly and we build a great on-call experience.
  • Collaborate with engineering teams to maintain a high level of technical quality across our systems while addressing debt, upgrades and platform improvements.
  • Mentor engineering on how to design reliable, fault-tolerant systems and easy-to-use runbooks for when things go wrong.

Requirements

  • 8+ years of experience with backend technologies in a public cloud environment.
  • Proven track record of scaling and troubleshooting production systems or services while leading cross-functional projects with business impact.
  • Deep understanding of end-to-end request flow and how system components interact across the stack—from frontend through CDN/WAF, load balancing, and backend services—with the ability to reason about performance, reliability, and failure modes at any layer.
  • Strong fundamental knowledge of SLAs and SLOs, as well as ideas around how to implement them at a fast-paced company.
  • Experience managing tech debt and driving engineering quality improvements across multiple teams.
  • Experience with opentelemetry, statsd, or Prometheus.
  • Working knowledge of compliance frameworks like PCI and SOC2.
  • Experience with infrastructure as code (Terraform, cloudformation, etc).
  • Familiarity with Sidekiq, Redis, or other async job processing systems.
  • Experience with mobile app infrastructure (Capacitor, React Native).
  • Experience building internal tooling or bots to improve engineering workflows.
  • Interest in financial services, accounting, and/or self-employment.

Benefits

  • 401K, FSA, and Commuter Benefits: We offer all employees access to tax-efficient benefit options alongside competitive base compensation.
  • Paid parental leave: Found supports employees through all stages of life, which is why new parents employed by Found qualify for 16 weeks of flexible parental leave.
  • Health benefits: Comprehensive medical, dental, and vision benefits and are always 100% covered for employees, 90% covered for dependents.
  • Work anywhere: We have Found offices in SF and NYC. For team members who work outside those cities, Found also supports fully remote working.
  • Meaningful equity: Everyone on our team should feel and act like an owner, which is why Found offers industry-competitive equity to all of our employees.
  • Generous vacation policy: Vacations, appointments, mental health days- take the time you need.

Job type

Full Time

Experience level

Lead

Salary

$240,000 - $278,000 per year

Degree requirement

Bachelor's Degree

Tech skills

CloudPrometheusReactReact NativeRedisTerraform

Location requirements

RemoteCanada

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