Staff Product Manager – AI Platform, Experiences

Posted 4 days ago

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About the role

  • Staff Product Manager responsible for AI experiences at Fullscript. Leading strategy and collaboration among product, engineering, and data teams.

Responsibilities

  • Define the vision, strategy, and roadmap for practitioner-facing AI experiences, aligning near-term delivery with long-term platform evolution
  • Bring focus and cohesion to AI initiatives across the platform, helping teams align around shared goals, principles, and success metrics
  • Translate ambiguous problem spaces into clear product opportunities, prioritization decisions, and execution plans
  • Help establish guardrails for how AI is used at Fullscript, with an emphasis on practitioner trust, usability, and control
  • Make informed product decisions that account for system-level constraints such as performance, cost, reliability, and extensibility
  • Lead the evolution of assistive and embedded AI experiences that support practitioners within their existing workflows
  • Ensure AI features are grounded in accurate platform context and designed to complement, not replace, professional judgment
  • Balance speed of iteration with quality, safety, and reliability, particularly in care-adjacent experiences
  • Advocate for calm, intuitive interactions that reduce cognitive load rather than adding new complexity
  • Partner closely with Engineering to define how AI capabilities are orchestrated, composed, and exposed to the product surface
  • Define clear product goals, user outcomes, and delivery paths for AI features with non-deterministic behavior
  • Serve as a strong product counterpart to Engineering and Data leadership, contributing meaningfully to discussions around architecture, system evolution, and technical tradeoffs
  • Mentor other PMs on AI product best practices, including evaluation and quality considerations

Requirements

  • 8+ years of product management experience, with a track record of leading complex, cross-functional initiatives
  • Strong systems thinking and comfort working at the intersection of product, engineering, and data
  • Experience collaborating deeply with engineering teams on technically complex products, including contributing to discussions around architecture, tradeoffs, and sequencing of technical work
  • Ability to understand and reason about how modern AI-powered systems are built and operated, even if you’re not hands-on with implementation
  • Backgrounds in software engineering, data, or other technical disciplines are welcome, but not required
  • Familiarity with concepts such as APIs, distributed systems, experimentation, observability, and system reliability, and how they impact product quality and user experience
  • Experience using AI both as a product capability and as a tool to improve discovery, delivery, and decision-making across the product development lifecycle
  • Demonstrated curiosity and informed perspectives on emerging AI patterns (e.g., copilots, agents, automation) and how they may shape future product opportunities
  • A track record of elevating teams by sharing practical insights, patterns, or approaches others can learn from

Benefits

  • Flexible time off – We trust you to manage your time in a way that supports sustained impact and balance
  • Competitive compensation + equity – Pay and ownership that reflect the scope and influence of a Director-level role
  • Retirement support – RRSP match to invest in your long-term plans
  • Comprehensive health coverage – Premium, flexible benefits including paramedical services and HSA options
  • Product-driven learning culture – Dedicated learning budget and access to company-wide initiatives focused on building better systems, not just skills
  • Remote-first with flexibility – Work where you’re most effective, with the autonomy expected at a senior level
  • Fullscript product access – Discounts on practitioner-grade wellness products, because we build what we believe in

Job title

Job type

Full Time

Experience level

Lead

Salary

CA$140,000 - CA$170,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Distributed Systems

Location requirements

RemoteCanada

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