Senior DevOps Engineer improving Sherweb’s cloud - based IT solution delivery through CI/CD, IaC, GitOps, and AI automation. Supporting secure platforms, operational transitions, and developer self - service.
About the role
- Lead DevOps Manager at Fullsteam overseeing infrastructure and operational practices while managing a team. Responsible for scaling reliability and supporting product and engineering collaboration.
Responsibilities
- Lead, manage, and mentor the DevOps team, fostering a culture of ownership and continuous improvement through regular 1:1s, structured career development, and day-to-day coaching.
- Delegate and prioritize work effectively across the team, balancing immediate operational demands with longer-term strategic initiatives.
- Collaborate closely with the Senior DevOps Engineer to leverage deep platform knowledge, document institutional expertise, and ensure continuity across the team.
- Own and drive the DevOps roadmap, proactively identifying infrastructure improvements, scalability investments, and process enhancements ahead of platform growth.
- Partner with engineering and product leadership to translate business and technical requirements into actionable infrastructure plans and milestones.
- Evaluate emerging tools and practices, recommending adoptions that keep the team ahead of scaling challenges.
- Design, build, and maintain infrastructure and deployment pipelines, ensuring reliability and performance as the platform grows.
- Develop and enhance tooling for automated deployment, monitoring, and operations to reduce toil and improve system observability.
- Identify and troubleshoot infrastructure issues in a timely manner, optimizing systems to support increasing platform demands.
- Implement and maintain robust monitoring and alerting systems, and lead incident response and resolution processes.
- Collaborate with cross-functional teams to identify and implement process improvements that drive engineering efficiency.
- Oversee IT administration including user provisioning and deprovisioning, laptop logistics, and asset inventory control.
Requirements
- Demonstrated experience managing or leading a DevOps or infrastructure team.
- Strong strategic thinking with the ability to build and communicate a forward-looking infrastructure roadmap.
- Strong proficiency with scripting languages like Python, Bash, or PowerShell.
- Proficiency in using containerization technologies like Docker and orchestration tools like Kubernetes.
- Experience with cloud platforms, preferably AWS (EC2, S3, RDS, Lambda, etc.).
- Solid understanding of networking concepts, security, and protocols.
- Familiarity with CI/CD tools and pipelines (e.g. GitHub Actions).
- Knowledge of infrastructure-as-code tools such as Terraform or CloudFormation.
- Knowledge of database administration and optimization.
- Strong understanding of version control systems, particularly Git.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and organizational skills, with the ability to manage competing priorities across strategy and execution.
- Ability to work both independently and collaboratively in a fast-paced environment.
- Experience with AI-assisted developer tooling (e.g. GitHub Copilot) to improve team productivity and code quality across the engineering workflow.
- Familiarity with Agile and DevOps methodologies.
- Experience with performance tuning and optimization of web applications.
- Familiarity with microservices architecture.
- Experience with payment processing and gateways.
- Proven ability to balance hands-on technical work with leadership and planning responsibilities.
Benefits
- Medical
- Extended Health and LTD plan
- Dental
- Vision
- RRSP (with employer match)
- Health Spending Account
- Flexible paid time off
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