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About the role

  • Lead DevOps Manager at Fullsteam overseeing infrastructure and operational practices while managing a team. Responsible for scaling reliability and supporting product and engineering collaboration.

Responsibilities

  • Lead, manage, and mentor the DevOps team, fostering a culture of ownership and continuous improvement through regular 1:1s, structured career development, and day-to-day coaching.
  • Delegate and prioritize work effectively across the team, balancing immediate operational demands with longer-term strategic initiatives.
  • Collaborate closely with the Senior DevOps Engineer to leverage deep platform knowledge, document institutional expertise, and ensure continuity across the team.
  • Own and drive the DevOps roadmap, proactively identifying infrastructure improvements, scalability investments, and process enhancements ahead of platform growth.
  • Partner with engineering and product leadership to translate business and technical requirements into actionable infrastructure plans and milestones.
  • Evaluate emerging tools and practices, recommending adoptions that keep the team ahead of scaling challenges.
  • Design, build, and maintain infrastructure and deployment pipelines, ensuring reliability and performance as the platform grows.
  • Develop and enhance tooling for automated deployment, monitoring, and operations to reduce toil and improve system observability.
  • Identify and troubleshoot infrastructure issues in a timely manner, optimizing systems to support increasing platform demands.
  • Implement and maintain robust monitoring and alerting systems, and lead incident response and resolution processes.
  • Collaborate with cross-functional teams to identify and implement process improvements that drive engineering efficiency.
  • Oversee IT administration including user provisioning and deprovisioning, laptop logistics, and asset inventory control.

Requirements

  • Demonstrated experience managing or leading a DevOps or infrastructure team.
  • Strong strategic thinking with the ability to build and communicate a forward-looking infrastructure roadmap.
  • Strong proficiency with scripting languages like Python, Bash, or PowerShell.
  • Proficiency in using containerization technologies like Docker and orchestration tools like Kubernetes.
  • Experience with cloud platforms, preferably AWS (EC2, S3, RDS, Lambda, etc.).
  • Solid understanding of networking concepts, security, and protocols.
  • Familiarity with CI/CD tools and pipelines (e.g. GitHub Actions).
  • Knowledge of infrastructure-as-code tools such as Terraform or CloudFormation.
  • Knowledge of database administration and optimization.
  • Strong understanding of version control systems, particularly Git.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and organizational skills, with the ability to manage competing priorities across strategy and execution.
  • Ability to work both independently and collaboratively in a fast-paced environment.
  • Experience with AI-assisted developer tooling (e.g. GitHub Copilot) to improve team productivity and code quality across the engineering workflow.
  • Familiarity with Agile and DevOps methodologies.
  • Experience with performance tuning and optimization of web applications.
  • Familiarity with microservices architecture.
  • Experience with payment processing and gateways.
  • Proven ability to balance hands-on technical work with leadership and planning responsibilities.

Benefits

  • Medical
  • Extended Health and LTD plan
  • Dental
  • Vision
  • RRSP (with employer match)
  • Health Spending Account
  • Flexible paid time off

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$96,000 - CA$150,000 per year

Degree requirement

Bachelor's Degree

Tech skills

AWSCloudDockerEC2KubernetesMicroservicesPythonTerraform

Location requirements

RemoteCanada

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