About the role

  • Founding Engineer building and maintaining an AI Front Desk application at Lex Technologies. Collaborating with early-stage startup leadership to translate feedback into production-ready features.

Responsibilities

  • Execute the "Ava" Core Engine: Build and maintain the end-to-end inbound and outbound call workflows, ensuring that STT, LLM orchestration, and TTS work in a tight, low-latency loop.
  • Architect Internal High-Leverage Tools: Develop the "Ava Hub"—the internal mission control that allows our non-technical team to tune scripts, review outcomes, and adjust AI behavior without needing a deploy.
  • Own Production Observability: Build the logging, alerting, and audit trails necessary to provide lawyers with total transparency into how Ava is representing their firm.
  • Partner with Leadership: Work directly with the CTO and Founder to translate pilot feedback into production-ready features, moving with the speed and pragmatism required in an early-stage startup.

Requirements

  • **Must have**
  • 5+ years of professional software engineering experience.
  • Experience building and shipping production systems.
  • Proficiency with: Python, Javascript / Typescript, PostgreSQL/ MySQL and GCP or equivalent
  • Comfort working across the full stack—backend, front end, database management systems
  • Startup or early-stage experience is strongly preferred.
  • Must have a bachelor's degree in Engineering (Computer Science/ Information Science/ Information Technology) preferred
  • **Good to have **
  • Familiarity with Conversational AI with voice agents or call-center systems.
  • Familiarity with:
  • OpenAI / Anthropic or similar LLM APIs
  • Twilio APIs, Speech-to-Text, and Text-to-Speech
  • Event-driven systems
  • Failure handling and retries
  • Modern coding agents (Claude Code / Vercel)
  • Experience with DevOps in a cloud environment

Benefits

  • Early equity with real upside: Receive meaningful equity as one of the earliest engineers, with the opportunity to grow into long-term ownership as the company scales.
  • Hands-on ownership from day one: Work on core product features and systems end-to-end, with increasing responsibility and autonomy as the business grows.
  • Step into a founding role: Transition to early technical leader, gaining exposure to product decisions, customer feedback, and startup execution.
  • Career acceleration: Develop skills beyond pure engineering—architecture, product thinking, and early-stage problem solving—at a pace unmatched in larger companies.
  • Close collaboration with founders: Work directly with experienced founders and operators, learning how early-stage companies are built from the inside.
  • Strong mentorship and growth: Learn alongside ambitious builders in a high-trust environment that values curiosity, ownership, and continuous improvement.

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

CloudGoogle Cloud PlatformJavaScriptMySQLPostgresPythonTypeScript

Location requirements

RemoteCanada

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