Software Engineer building Java, Spring Boot, and Azure APIs and platforms for Manulife’s digital banking services. Supporting secure, scalable, event - driven financial technology.
About the role
- IBM MQ developer configuring, migrating, and supporting enterprise applications for Genpact’s AI and digital transformation solutions. Handling incidents, releases, disaster recovery, and service performance.
Responsibilities
- Configure, implement, and support IBM MQ
- Understand business requirements and design appropriate solutions
- Ensure quality standards during releases
- Handle incidents and escalate to clients or third parties as necessary
- Perform root cause analysis for P1/P2/P3/P4 incidents and proactively when required
- Coordinate with Genpact, client, and third-party teams to implement changes
- Follow incident, problem, and change management policies and procedures
- Ensure service-level and quality expectations are met
- Raise or escalate service-related issues and risks to the Genpact Track lead and/or client
- Support MQ installation, configuration, migration, upgrades, patching, and disaster recovery
Requirements
- Bachelor’s degree in Computer Engineering, Computer Science, or Information Technology, or Master’s degree in Software Engineering
- Oracle Fusion Middleware (FMW) 11g Forms Developer certification
- Experience configuring, implementing, and supporting IBM MQ
- Knowledge of MQ architecture
- Familiarity with Windows and Linux operating systems
- Hands-on experience with MQ installation, configuration, and disaster recovery procedures
- Experience with MQ fixpacks and patching
- Experience with MQ migration and upgrades
- Knowledge of MQ Point-to-Point setup
- Knowledge of MQ server and client architecture
- Experience implementing MQ SSL certificates
- Knowledge of Replicated Data Queue Manager (RDQM) and MQ high availability
- Experience raising IBM PMR cases
- Experience handling MQ Level 3 support issues
- Strong troubleshooting and analytical skills
- Excellent verbal and written communication skills
- Strong interpersonal skills and ability to work under minimal supervision
- Proficiency in English (C2)
Benefits
- Hands-on experience, mentorship, and world-class learning opportunities
- AI-powered transformation and innovation opportunities
- Values-driven culture focused on integrity and inclusion
- Equal opportunity employer
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Software Test Developer improving testing, automation, and quality for D2L’s cloud - based education platform. Collaborating on Agile teams to transform how the world learns.
Aircraft systems installation engineer designing and integrating aerospace equipment for SOGECLAIR. Coordinating multidisciplinary engineering, certification, configuration, and production support.
Spécialiste en ingénierie des matériaux de forgeage pour moteurs aéronautiques chez Pratt & Whitney Canada. Conseil technique sur matériaux, traitements thermiques, revêtements et fournisseurs.
Directeur de l’ingénierie dirigeant la conception mécanique et l’équipe d’une organisation québécoise de solutions techniques pour environnements critiques. Pilotage de la conformité, de l’innovation et de la stratégie d’ingénierie.
Inference runtime engineer optimizing vLLM, the open - source AI inference engine. Improving LLM and diffusion - model serving across hardware and architectures.
Engineering Specialist designing piping, mechanical systems, and equipment improvements for Tenaris steel manufacturing operations. Supporting engineering execution and project management at the Sault Ste Marie mill.
Senior Data Developer building MaintainX’s Databricks data platform for industrial operations. Developing pipelines, governance, observability, and developer tooling for product and analytics teams.
Desjardins programmer analyst developing, testing, securing, and optimizing complex IT systems. Advising teams and coordinating technology solutions across business and infrastructure operations.
Associate .NET Software Engineer building and modernizing Sun Life applications. Delivering secure, reliable technology supporting clients’ financial security and wellbeing.