Traffic signal and roadway lighting manager leading Ontario transportation design, operations, and engineering deliverables. Managing projects, technical teams, utility coordination, and regulatory compliance for Arcadis.
About the role
- Lab and referral coordinator managing documentation, results and escalations. Supporting Maple’s virtual healthcare platform and care delivery operations.
Responsibilities
- Manage high volumes of incoming lab and referral documentation, including faxes, voicemails and digital records
- Process documentation according to privacy and security standards
- Upload, route and track lab results and referral information
- Respond to urgent lab communications and escalate critical results
- Investigate missing, incomplete or unclear documentation
- Coordinate with labs, clinics and internal teams to resolve documentation issues
- Maintain accurate patient records and align patient information with lab or referral data
- Support public health reporting and compliance-related documentation
- Collaborate with Customer Support and Care Delivery teams on lab- and referral-related questions
- Meet accuracy, quality, productivity and turnaround expectations
- Independently manage administrative tasks, meet productivity benchmarks and take ownership of complex issues
Requirements
- Two or more years of experience in an administrative or operations role
- Medical Office Assistant or Medical Receptionist background, or healthcare/clinic experience, is an asset
- Ability to manage multiple tasks and deadlines independently in a fast-paced, high-volume environment
- Strong written and verbal communication skills
- Strong collaboration skills
- Problem-solving and critical thinking skills
- Comfort learning and navigating multiple systems and tools
- Experience with Google Workspace, PDF management tools and Slack is an asset
- Employment offer subject to a criminal record check (EPIC) and identity verification
- Additional employment or education verification may be conducted depending on role requirements
Benefits
- 24/7 access to general practitioners, pediatrics and mental health therapy for you and your family; care starts on day one
- Medical, dental and life insurance
- Health spending account
- Annual flex benefits budget for professional development, wellness expenses or a one-time boost to retirement savings
- 10 dedicated health days for rest, medical appointments or caregiving
- Ability to work internationally in eligible countries for up to five days per year
- Group retirement savings plan
- 3 weeks vacation
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Degree requirement
No Education Requirement
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