Industrial Systems Infrastructure Specialist

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About the role

  • Industrial systems specialist administering ICS infrastructure for Gibson Energy’s oil and gas operations. Securing servers, networks, control systems and field integrations from Calgary Head Office.

Responsibilities

  • Administers and maintains Industrial Systems infrastructure, including servers, virtualization, storage, workstations and network equipment.
  • Deploys, manages and supports control system and supporting applications.
  • Provides user account provisioning for operators, business users and support vendors.
  • Applies scheduled and out-of-band security patches and hotfixes with limited disruption to operations.
  • Ensures systems, configurations and databases are backed up, recoverable and secure.
  • Monitors system health and resolves service requests and incidents.
  • Works with Cybersecurity and the 24/7 security monitoring service to identify and reduce Industrial Systems cyber risks.
  • Supports secure data flow from Industrial Systems to corporate business solutions.
  • Follows change management processes and schedules maintenance with Operations.
  • Develops procedures, checklists and system documentation, and supports compliance and audit requests.
  • Supports Industrial Systems projects such as upgrades and new site integrations, and coordinates vendor and third-party support.
  • Participates in applicable EH&S programs and complies with Company EH&S policies and procedures.
  • May perform other duties as assigned.
  • Performs work primarily in the Calgary Head Office, with remote access to field systems.
  • Travels to Gibson terminals and facilities in Canada and the United States up to 15% of the time when required.
  • Performs some maintenance windows and cutovers outside regular hours.

Requirements

  • Diploma or degree in Computer Science, Information Technology, Computer or Electrical Engineering Technology, or a related discipline; an equivalent combination of education and relevant experience may be considered.
  • Minimum of 5 years of experience in IT or ICS infrastructure operations, including at least 2 years supporting ICS or other operational technology in oil and gas, utilities, manufacturing or a similar industrial environment.
  • Strong working knowledge of Microsoft Windows Server and client operating systems, Active Directory, Group Policy, DNS, DHCP and time synchronization (NTP).
  • Hands-on experience with servers, virtualization, storage, and backup and recovery tools.
  • Working knowledge of industrial networking, including TCP/IP, VLANs, routing, firewalls, secure remote access and network segmentation.
  • Understanding of industrial control systems, including SCADA, DCS, PLCs, RTUs, HMIs and historians, and how they are operated and maintained in a 24/7 production environment.
  • Experience deploying, patching and upgrading software in isolated networks with limited or no internet access.
  • Knowledge of ICS cybersecurity practices and standards, such as ISA/IEC 62443 and NIST SP 800-82, including access control, patch and vulnerability management, and incident response.
  • Scripting skills, such as PowerShell, to automate administration, checks and reporting.
  • Strong troubleshooting and problem-solving skills, staying calm and methodical during operational incidents.
  • Communicates technical issues, risks and options clearly to operations staff, business partners, vendors and leadership, and writes clear procedures and documentation.
  • Works well independently and as part of a team, managing multiple priorities, vendors and deadlines.
  • Proficient with Microsoft 365 (Excel, Word, SharePoint and Teams) and IT service management tools.
  • Valid driver’s licence and the ability to travel to sites in Canada and the United States.
  • This job is subject to background checks, which may include employment history verification, reference checks, education and/or credentials verification, credit check and a criminal history check.

Benefits

  • Competitive compensation and annual incentive opportunities that reward your contributions and performance.
  • Generous vacation and flex time that support work-life balance and gives you time to recharge
  • Pension Plan
  • Employee Share Ownership Program
  • Employer-paid health and dental benefits from day one
  • Industry-leading mental health coverage for you and your family
  • Flexible Spending Account to support your unique wellness needs
  • Family Building Benefit supporting fertility, adoption, and surrogacy journeys

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Associate's Degree

Tech skills

Cyber SecurityDNSFirewallsITSMTCP/IP

Location requirements

OnsiteCalgaryCanada

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