Principal Software Engineer building next - gen AI CX tools for TTEC Digital. Collaborating with teams to solve complex engineering problems in a startup - like environment.
About the role
- Staff Software Engineer at General Motors developing AI agents for innovative automotive solutions. Leading technical direction and collaborating with cross-functional teams to deliver impactful software.
Responsibilities
- Lead the architecture and implementation of next-generation AI agents, from conceptualization to production deployment.
- Drive technical direction and strategy for the AI agent platform, ensuring scalability, reliability, and performance.
- Mentor and guide junior and senior engineers, fostering a culture of technical excellence and best practices.
- Collaborate with Product Managers and other engineering teams to define requirements and deliver impactful solutions.
- Conduct complex code reviews, system design reviews, and provide constructive feedback.
- Identify and address technical debt, performance bottlenecks, and architectural challenges within the agent infrastructure.
- Stay current with the latest advancements in AI, machine learning, and software engineering to continually improve our technology stack.
Requirements
- Bachelor's degree in Computer Science, related technical field, or equivalent practical experience.
- 8+ years of professional software development experience, with a focus on large-scale distributed systems or AI/ML infrastructure.
- Expert proficiency in one or more programming languages such as Python, C++, Java, or Kotlin.
- Extensive experience designing, building, and deploying production-grade AI/ML models or intelligent agents.
- Demonstrated technical leadership in complex projects, including mentoring and driving cross-functional initiatives.
Benefits
- Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.
- Healthcare, dental and vision benefits including health care spending account and wellness incentive.
- Life insurance plans to cover you and your family.
- Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement.
- GM Vehicle Purchase Plan for you, your family, and friends.
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