Director leading GNO Partners’ B2B cold-calling engine for Amazon FBA consulting clients. Managing SDR performance, coaching, systems, and qualified discovery-call generation.
Responsibilities
Own the cold calling strategy end to end, including targets, scripts, lead lists, and dialing systems
Manage and develop SDRs and team leads running day-to-day operations
Hold the team accountable to clear targets
Lead onboarding, daily call reviews, role plays, skill development, and performance improvement plans
Continuously improve scripts, objection handling, and SOPs
Own show-up rates through confirmation flows, no-show rebooking, and pre-call touchpoints
Oversee lead flow, including list building, phone enrichment, and segmentation
Own the calling technology stack and evaluate new tools
Recruit, interview, and ramp new SDRs
Run weekly performance reviews
Report weekly to the founders on KPIs, insights, and action plans
Hit qualified booked-call targets while maintaining lead quality and show-up rates
Improve SDR funnel performance from dials to conversations, conversations to booked calls, and booked calls to shows
Build repeatable hiring and ramping processes
Build reporting tying booked calls to SDR, list source, and campaign
Requirements
3+ years in outbound cold calling / sales development for B2B service businesses selling to SMB and mid-market clients (agencies, consulting, coaching, or similar)
Proven experience prospecting business owners and founders directly by phone, not corporate buying committees
2+ years leading cold calling teams with direct accountability for booked-call targets
Strong coaching and training background: you've built onboarding programs, run daily call reviews, and developed reps into top producers
Hands-on with dialing tools and calling infrastructure (power dialers, call tracking, CRM workflows)
Excellent written and spoken English, with clear, structured communication
Data-driven, organized, and accountable
Significant working hour overlap with U.S. Eastern Time
Bonus: Experience selling to e-commerce or Amazon sellers
Benefits
Competitive base pay plus performance bonuses tied to booked calls and pipeline generated
Full ownership of your channel: strategy, tools, and teams
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