Enterprise Customer Account Executive expanding retention and revenue across Nitro’s SaaS digital document workflow customers. Advising North American accounts and driving product adoption, pipeline, and renewals.
Responsibilities
Act as a trusted adviser to existing customers in North America
Execute sales strategy and engage existing customers effectively
Identify customer needs and sell appropriate Nitro solutions
Develop a strong understanding of customers and help them achieve the full potential of their current investment
Expand Nitro usage within new customer teams and departments
Expand revenue within the current customer base by prospecting and building pipeline
Develop and execute a strategic territory plan and create reliable forecasts
Leverage Nitro’s value proposition to support customers’ digital transformation
Inspire colleagues and effectively leverage internal resources
Develop and circulate best practices for the growing team
Partner cross-functionally and with channel partners to gather data, drive product adoption, and ensure customers achieve full business value
Share market needs with product and marketing teams
Requirements
4-5+ years of quota carrying sales experience in retention/expansion
Experience with SaaS sales and Salesforce.com platform
Experience carrying a revenue/bookings target
Ability to develop compelling strategies that deliver results
Excellent communication, negotiation, and forecasting skills
Demonstrated ability to find and manage high-level business in an evangelistic sales environment
Ability to assess business opportunities and read prospective buyers
Ability to navigate complex sales cycles with thorough negotiations, discussions, and mutual action plans
Ability to orchestrate business closure with an accurate understanding of customer needs
Ability to include multiple partners and company management team members to position products against competitors
Team player
Creative mindset
Fluent English
French and/or Spanish are a bonus
Benefits
Health insurance
Dental coverage
Vision coverage
Retirement benefits
Flex Time Off for holidays, family days, and appointments
Hybrid work model with two remote work days each week
Wellness perks
Pension/401k matching
Country-specific benefits
Accessible candidate experience and accommodations or adjustments throughout the interview process and beyond
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