Network Administrator maintaining and troubleshooting network infrastructure at GoodLife Fitness. Deploying new technologies and supporting existing IT services for enhanced performance.
Responsibilities
Facilitate the integration of new technologies into infrastructure networks while also supporting and improving current Information Technology Services
Deploy, configure, test, maintain, monitor, and troubleshoot server, software, and networked peripheral devices
Perform analysis, diagnosis, and resolution of complex infrastructure problems for a variety of end users
Recommend and implement corrective solutions
Receive and resolve escalation service desk tickets
Construct, install, and test customized configurations based on various platforms and operating systems
Support the I.T.S. Team in research and development of new technologies to improve I.T. Services
Evaluate and recommend products for purchase
Support development, deployment, and maintenance of various I.T.S projects and services
Write technical specifications for I.T. Services
Create and maintain other related documentation
Recommend, schedule, and perform system improvements, upgrades, and repairs
Liaise with third-party support and equipment vendors
Remain technically competent. Keep apprised of changes in the technologies available and directions of future technology development
Requirements
Diploma or Degree in the field of IT Operations with a minimum 4 years server / networking equivalent work experience
I.T. Certifications would be an asset
3-4 years of I.T. Operations experience
Hands-on troubleshooting experience
Working technical knowledge of current network protocols, operating systems, and standards, including TCP/IP, HTTP, POP3, SMTP, Windows Server 2003 - 2008R2, Windows networking concepts, Microsoft Office applications, corporate and personal anti-virus software
Support of switches, firewalls, security, and mobile devices
Experience in an Information Technology service management oriented environment such as MOF or ITIL would be an asset
Ability to plan, research topics and be creative
Ability to multi task, persevere, and adapt
High judgment and tact capabilities
Knowledge of San, Vlan, and virtualization(HyperV, VMware) technologies
Ability to read and understand technical manuals, procedural documentation, and OEM guides
Ability to create and maintain documentation
Understanding of the organization’s goals and objectives
Self motivated and directed with a keen attention to detail
Excellent analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Strong customer-service orientation with organizational and time management skills
On-call availability for “emergencies”
Sitting for extended periods of time
Weekend hours for monthly maintenance updates
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components
Occasional inspection of cables in floors and ceilings, server racks
Occasional travel to GoodLife clubs or offsite meetings and conferences
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