About the role

Remote Maintenance Coordinator arranging repairs, vendors, invoices, and quality control for Good Life Property Management’s rental properties. Managing maintenance requests across occupied rental units while working PST hours as a 1099 contractor.

Responsibilities

Contact approved vendors for support
Research and onboard new vendors as needed
Obtain landlord approval in accordance with management agreement terms
Escalate issues to PME as needed
Coordinate maintenance and repairs upon approval
Develop and implement maintenance plans
Ensure quality control standards are consistently met
Purchase required equipment, tools, or materials
Assess procedures and recommend improvements
Order and coordinate delivery of appliances and materials for occupied properties
Approve maintenance invoices
Troubleshoot maintenance tickets
Track performance using KPIs including service-request completion time, phone pick-up rate, and positive online reviews
Perform all other duties as assigned

College degree preferred
Minimum of 1 year of maintenance coordination experience
Excellent customer service and negotiation skills
Basic knowledge of G-Suite applications, including Gmail, Drive, and Google Sheets
Experience with Appfolio and LeadSimple preferred
Internet speed of 50 Mbps or above
Ability to work 8:30–5:00 PST hours
Proficiency in English
Must be seeking a 1099 contract position