About the role

Agent administratif chez Transplant Québec, organisme québécois de coordination du don d’organes. Gérant secrétariat clinique, listes d’attente, dossiers donneurs et communications.

Responsibilities

Provide general secretarial support
Participate in managing the list of individuals awaiting an organ transplant
Contribute to the preparation and compliance of donor files
Support the follow-up of events and incidents within the Nursing Care and Facility Support Directorate
Contribute to the preparation and distribution of documentation
Apply procedures related to assigned tasks
Contribute to continuous improvement and risk prevention
Help foster an engaging work environment focused on communication, collaboration, consultation, and active participation
Inform supervisors and colleagues about processes, results, and actions taken
Assist with the administrative and secretarial management of clinical services
Maintain the waiting list and ensure the compliance of clinical-administrative files
Conduct various clinical follow-ups and communications
Work closely with the clinical team, the Directorate’s management team, and internal and external partners
Perform all other related duties

Vocational diploma (DEP) with a specialization in secretarial studies or equivalent experience
Three years of experience in clinical secretarial work
Knowledge of the health and social services network is an asset
Proficiency with Microsoft Office applications
Proficiency with Outlook
Fluency in spoken and written French
Good working knowledge of spoken and written English
Good knowledge of videoconferencing tools, including Zoom and Microsoft Teams
Autonomy, a strong sense of responsibility, and excellent planning and organizational skills
Ability to establish priorities
Discretion, adaptability, thoroughness, and a commitment to quality
Self-awareness, compassion, and respect
Ability to work as part of a team and communicate effectively with supervisors, colleagues, partners, and clients