Platform Engineer securing and scaling Swamp Club’s agent - driven infrastructure. Improving reliability, performance, compliance automation, and operational guardrails across the business platform.
About the role
- Staff Frontend Engineer building Grafana Cloud customer portals, usage metering, and billing integrations. Leading reliable full-stack systems across Grafana, NetSuite, Salesforce, and cloud marketplaces.
Responsibilities
- Design, build, operate, and evolve reliable full-stack web applications, customer-facing account portals, and backend services for customer usage and billing workflows
- Build and maintain backend APIs using Golang and Node.js and user interfaces using TypeScript and React
- Design and maintain integrations with NetSuite, Salesforce, AWS, Azure, GCP, and cloud marketplaces
- Develop and automate business logic for usage metering, pricing, promotions, and billing reconciliation
- Collaborate with product management, DealOps, GTM, Support, and adjacent AppCore squads
- Address technical debt, optimize CI/CD pipelines, strengthen test coverage, and improve observability and resilience
- Provide technical leadership and mentorship
- Contribute to roadmap planning, technical design, OnCall improvements, and stack simplification
- Improve runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures
- Debug across service boundaries and own production behavior of systems
- Design microservices and systems
- Coordinate with product and UX
- Respond to customer requests and feedback
- Participate in the follow-the-sun OnCall rotation when ready
Requirements
- At least 1 year of fully remote work experience
- Experience working on a large SaaS platform and with distributed systems problems such as scalability, multi-tenancy, data isolation, and high availability
- Strong professional experience with Golang, Node.js, TypeScript, and React
- Experience delivering projects from requirements gathering and ideation through product release
- Ability to write clean, robust, well-tested, maintainable software
- Experience mentoring junior engineers in a collaborative, asynchronous environment
- Ability to break down complex challenges into modular, iterative solutions
- Willingness to work across teams and align work with external stakeholders
- Strong Kubernetes experience in AWS, GCP, or Azure
- Familiarity with infrastructure-as-code tooling such as Helm, Terraform, and Jsonnet
Benefits
- Restricted Stock Units (RSUs)
- 100% remote, global culture
- Career growth pathways
- In-person onboarding
- 30 days annual leave per annum
- 3 annual leave days reserved for Grafana Shutdown Days
- Transparent communication and regular company-wide updates
- Autonomy and support to ship great work
- Open-source community-driven culture
- Empowered, high-trust teams
- Approachable and transparent leadership
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Platform Engineer building performance, observability, and scaling infrastructure for Turnkey’s autonomous - economy platform. Partnering across engineering, product, infrastructure, and security teams.
Senior AI Platform Engineer building reliable production AI systems and cloud infrastructure for Motive's fleet - management platform. Optimizing inference, GPUs, and cloud costs while owning software delivery.
Principal engineer building AI - native developer platforms for Broadcom’s enterprise infrastructure customers. Designing APIs, Kubernetes tooling, and LLM systems while influencing product roadmaps.
Data and ML platform engineer building streaming, inference, and ML infrastructure for Homebase’s workforce management app. Owning data pipelines, platform operations, and model serving.
Senior Security Platform Developer automating Sun Life’s cybersecurity operations with Python, Splunk SOAR, and Ansible. Designing resilient integrations, playbooks, and enterprise security workflows.
Platform Engineer supporting Canadian Tire’s transportation, logistics, supply chain, and customs systems. Maintaining production applications while delivering modernization, lifecycle upgrades, and stability improvements.
Staff Fullstack Engineer building Grafana Cloud billing, usage, and marketplace systems. Delivering reliable Go services, infrastructure, and full - stack features for observability customers.
Staff Fullstack Engineer building Grafana Cloud billing, usage, and marketplace systems. Improving reliability across Go services, React applications, Kubernetes, and cloud infrastructure.
Staff Frontend Engineer building Grafana Cloud usage, billing, and account platforms. Developing TypeScript/React interfaces, backend services, and integrations for SaaS operations.