About the role

Tool Crib Attendant managing inventory, goods receiving, and counter service for Grainger’s MRO distribution operations. Maintaining secure, organized crib areas and supporting workplace safety.

Responsibilities

Provide fast, courteous, helpful, and accurate counter customer service to internal and external customers
Restock shelves and count current inventory
Manage incoming goods, label products, and keep shelves neat and organized
Deliver goods and put them away in VMI areas, including vending equipment when applicable
Use and maintain information systems for inventory tracking
Perform cycle counts according to schedule
Clean the crib work area, including garbage cans, floors, computers, and crib equipment
Keep the crib area secure by controlling access and locking gates as appropriate
Follow WFS, customer-facility, and Occupational Health and Safety Act protocols
Support the WFS Quality System
Perform other assigned duties

Grade 12 diploma or equivalent experience required
General tool knowledge is mandatory
Excellent organizational and housekeeping skills
Strong proficiency in the English language, both written and oral
Strong problem-solving skills
Proven accuracy and attention to detail
Ability to work independently while contributing to a positive team environment
General knowledge of computers, including inventory management programs, Microsoft Word programs, especially Excel, email, and typing
Proven telephone etiquette
Reliable transportation
Flexibility to work at other locations for coverage purposes as needed
Ability to work shift work, including nights and weekends, and 12-hour shifts
Forklift experience preferred
Shipping/receiving department and/or tools and industrial supplies experience preferred
Customer service and sales experience preferred
Pre-employment background check required for external candidates