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About the role

  • Insurance Sales Representative handling inbound quotes and tailored Home, Auto, Lifestyle, and Marine coverage. Building customer relationships, growing sales, and resolving insurance inquiries for OTIP Group.

Responsibilities

  • Handle inbound calls from customers seeking quotes or looking to expand coverage
  • Uncover customer needs and recommend tailored insurance solutions
  • Provide accurate, competitive quotes
  • Introduce new products and services and explain coverage options
  • Build customer loyalty and drive additional business
  • Ask for referrals and identify opportunities to deepen customer relationships
  • Sell Home, Auto & Lifestyle products with a specialty in Marine
  • Establish contact and develop relationships with prospects
  • Respond promptly to telephone inquiries and written requests
  • Follow up on ex-dates, re-quote prospects, contact leads, and ask for referrals
  • Create a trusting environment that supports new sales and retention
  • Participate individually and within the team to improve the business
  • Own and resolve customer inquiries while minimizing customer effort
  • Process account changes and maintain complete customer documentation
  • Prepare correspondence and document files for follow-up in EPIC
  • Resolve complex insurance-related cases using available resources
  • Stay updated on underwriting guidelines and changing markets
  • Perform other duties within competence as assigned

Requirements

  • Valid RIBO License (required)
  • 1+ year experience in personal lines (home & auto insurance)
  • 1+ year experience specializing in marine insurance
  • Fluency in French and English is an asset
  • Strong communication skills with the ability to build trust and rapport
  • Excellent organizational and time-management skills in a fast-paced environment
  • Solid working knowledge of Microsoft Office (Word, Excel, Outlook)
  • Proactive mindset with strong problem-solving abilities
  • Willingness to handle Home, Auto & Lifestyle insurance, with a specialty in Marine
  • Willingness to work with company underwriting guidelines and changing markets

Benefits

  • Rewarding bonuses
  • Supportive, collaborative team
  • Opportunities to develop expertise in a growing industry
  • Opportunities to grow your career and expand your skills
  • Defined benefit pension plan
  • 100% coverage of approved continuing education and licensing fees
  • LinkedIn Learning and other professional development resources
  • Flexible work-from-home and hybrid options
  • Opportunities for advancement
  • Comprehensive mental wellness support
  • Best-in-class benefits and total reward programs

Job title

Job type

Contract

Experience level

Junior

Salary

CA$52,454 - CA$72,096 per year

Degree requirement

Professional Certificate

Location requirements

RemoteCanada

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