Manager of Site Reliability Engineering at Docebo, overseeing platform health and leading engineering teams. Focus on operational efficiency and incident management for reliable SaaS delivery.
About the role
- DevOps Engineer at Higher Logic building and supporting cloud infrastructure. Collaborating in Platform Engineering to enhance SaaS services and maintain service reliability.
Responsibilities
- Building and supporting our cloud-based environment
- Manage and troubleshoot Linux-based systems in production and non-production environments.
- Improve infrastructure automation, monitoring, and operational processes.
- Assist with incident response, root cause analysis, and continuous improvement.
- Participate in code reviews and contribute to infrastructure standards and best practices.
- Participate in the application of software patches and security updates
- Appreciate the value of diversity of opinions, approaches, and backgrounds.
- Communicate & collaborate extremely well with others.
- Understand the value provided by incremental solution delivery, POCs, etc.
- Think with an Agile mindset and are familiar with Kanban and Scrum.
- Work with Developers and Support to continuously improve uptime of hosted service.
- Share on-call responsibilities with team members.
- Follow best cloud practices within engineering teams.
Requirements
- Practical cloud experience with AWS, Azure, or Google Cloud Platform.
- Solid Linux system administration experience (CLI usage, services, networking, troubleshooting).
- Experience working with version control systems (Git).
- Strong understanding of at least one major programming language (e.g., Python, Go, Java, PHP, or similar).
- Infrastructure-as-code, and related tools such as: Terraform, Chef, Puppet, Ansible, Packer.
- MySQL, nginx, HAProxy, PHP.
- Autoscaling, ECS, Docker, Redis, Memcached, S3, CloudWatch, CI/CD, containers at scale.
- Ability to work independently in a fully remote environment.
- Managing and monitoring cloud infrastructure and systems.
- Designing, building and maintaining backend management systems.
- Designing and configuring continuous integration and deployment pipelines for on-premises and cloud applications.
- Building and improving Infrastructure dashboards to promote visibility throughout the organization.
- Have significant commercial experience with our stack, or a Bachelor’s degree or better in Computer Science, MIS, or equivalent.
Benefits
- Health insurance
- 401(k)
- Paid time off
- Work from home options
- Professional development
Job title
Job type
Experience level
Salary
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Degree requirement
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