About the role

  • DevOps Engineer at Higher Logic building and supporting cloud infrastructure. Collaborating in Platform Engineering to enhance SaaS services and maintain service reliability.

Responsibilities

  • Building and supporting our cloud-based environment
  • Manage and troubleshoot Linux-based systems in production and non-production environments.
  • Improve infrastructure automation, monitoring, and operational processes.
  • Assist with incident response, root cause analysis, and continuous improvement.
  • Participate in code reviews and contribute to infrastructure standards and best practices.
  • Participate in the application of software patches and security updates
  • Appreciate the value of diversity of opinions, approaches, and backgrounds.
  • Communicate & collaborate extremely well with others.
  • Understand the value provided by incremental solution delivery, POCs, etc.
  • Think with an Agile mindset and are familiar with Kanban and Scrum.
  • Work with Developers and Support to continuously improve uptime of hosted service.
  • Share on-call responsibilities with team members.
  • Follow best cloud practices within engineering teams.

Requirements

  • Practical cloud experience with AWS, Azure, or Google Cloud Platform.
  • Solid Linux system administration experience (CLI usage, services, networking, troubleshooting).
  • Experience working with version control systems (Git).
  • Strong understanding of at least one major programming language (e.g., Python, Go, Java, PHP, or similar).
  • Infrastructure-as-code, and related tools such as: Terraform, Chef, Puppet, Ansible, Packer.
  • MySQL, nginx, HAProxy, PHP.
  • Autoscaling, ECS, Docker, Redis, Memcached, S3, CloudWatch, CI/CD, containers at scale.
  • Ability to work independently in a fully remote environment.
  • Managing and monitoring cloud infrastructure and systems.
  • Designing, building and maintaining backend management systems.
  • Designing and configuring continuous integration and deployment pipelines for on-premises and cloud applications.
  • Building and improving Infrastructure dashboards to promote visibility throughout the organization.
  • Have significant commercial experience with our stack, or a Bachelor’s degree or better in Computer Science, MIS, or equivalent.

Benefits

  • Health insurance
  • 401(k)
  • Paid time off
  • Work from home options
  • Professional development

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

AnsibleAWSAzureChefCloudDockerGoogle Cloud PlatformHAProxyJavaLinuxMySQLNGINXPackerPHPPuppetPythonRedisTerraformGo

Location requirements

RemoteCanada

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