DevOps Engineer at Higher Logic building and supporting cloud infrastructure. Collaborating in Platform Engineering to enhance SaaS services and maintain service reliability.
Responsibilities
Building and supporting our cloud-based environment
Manage and troubleshoot Linux-based systems in production and non-production environments.
Improve infrastructure automation, monitoring, and operational processes.
Assist with incident response, root cause analysis, and continuous improvement.
Participate in code reviews and contribute to infrastructure standards and best practices.
Participate in the application of software patches and security updates
Appreciate the value of diversity of opinions, approaches, and backgrounds.
Communicate & collaborate extremely well with others.
Understand the value provided by incremental solution delivery, POCs, etc.
Think with an Agile mindset and are familiar with Kanban and Scrum.
Work with Developers and Support to continuously improve uptime of hosted service.
Share on-call responsibilities with team members.
Follow best cloud practices within engineering teams.
Requirements
Practical cloud experience with AWS, Azure, or Google Cloud Platform.
Solid Linux system administration experience (CLI usage, services, networking, troubleshooting).
Experience working with version control systems (Git).
Strong understanding of at least one major programming language (e.g., Python, Go, Java, PHP, or similar).
Infrastructure-as-code, and related tools such as: Terraform, Chef, Puppet, Ansible, Packer.
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