Release Manager managing end - to - end release process for data and BI. Collaborating with support teams for smooth go - lives and resolution of issues.
About the role
- Senior Site Reliability Engineer managing reliability for a large scale SaaS platform. Leading incident response and improving infrastructure resilience with a global engineering team.
Responsibilities
- Take point on major incidents, coordinating the response across engineering teams and making the real-time calls needed to restore service quickly.
- Hold ownership over key pieces of the shared infrastructure, working continuously to improve its resilience and ability to scale.
- Run structured reliability work such as capacity forecasting, performance tuning, and controlled failure testing.
- Improve how the org detects problems before customers do, by refining metrics, alerting, and overall observability.
- Run thorough retrospectives after incidents and make sure the resulting action items actually get built, not just logged.
- Support less experienced SREs through code and design review, pairing, and ongoing feedback, and help spread strong reliability practices across Product and Engineering more broadly.
Requirements
- 4 to 8 years working in SRE, DevOps, or production engineering roles within SaaS environments.
- Solid, practical grounding in Linux, containerized systems, and cloud native infrastructure, including hands-on experience with a major cloud provider and its networking layer.
- Comfort writing code or scripts to manage infrastructure, with a genuine preference for infrastructure as code over manual configuration.
- Real experience building and running CI/CD pipelines, observability tooling, and version control workflows at scale.
- A track record of staying level headed during live incidents, and the ability to explain technical issues clearly to people who aren't engineers.
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