Sales Team Manager – Hospitality Industry

Posted 17 hours ago

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About the role

  • Senior Sales Team Manager leading guest communications, property standards, owner relationships, and supplemental sales for a luxury vacation-rental brand. Improving hospitality operations through SOPs, KPIs, and strategic initiatives.

Responsibilities

  • Oversee guest communications with a strict ten-minute response time requirement to ensure a premium experience
  • Manage cleaning reports and review property photos to ensure every home meets rigorous SOP standards
  • Refine existing workflows and create new SOPs to improve operational efficiency and scalability
  • Manage ongoing communication with property owners, providing updates and maintaining strong professional relationships
  • Dedicate approximately one hour daily to supplemental sales activities to drive revenue growth
  • Execute “Think Like An Owner” projects designed to improve the business’s bottom line and guest satisfaction
  • Monitor and report on team performance against base KPIs and the “Focus of the Month”

Requirements

  • Senior-level experience in Real Estate or Hospitality
  • Proven mastery of Objection Handling and high-level negotiation
  • Native-level fluency in English with exceptional written and verbal communication skills
  • Proficiency in Google Workspace
  • Availability to work a strict PST 9:00 AM – 5:00 PM schedule
  • Experience with Cold Calling, Cold Emailing, and conducting Discovery Calls
  • Proficiency with Slack and Monday.com
  • Previous experience in the short-term rental or vacation rental industry

Benefits

  • Competitive salary
  • Fully remote work environment
  • Long-term stability in a growing company
  • Opportunity to work within the luxury hospitality and real estate sector

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

RemoteUnited Kingdom

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