Resume Score

Check how well your resume matches this job before you apply.

Sign in to check score

About the role

  • Claims Partnerships Advisor developing supplier and partner networks for iA Financial Group’s insurance claims operations. Managing agreements, performance assessments, negotiations, and disputed-case resolution.

Responsibilities

  • Select partners and analyze service proposals
  • Establish shared objectives with partners and support achievement of goals
  • Develop partnership strategies for the Assistance and Claims sector across different regions
  • Participate in negotiating agreements
  • Conduct qualitative and quantitative partner assessments according to established procedures
  • Work with suppliers to ensure compliance with agreements, policies, and procedures
  • Assess potential impact on partners when decisions are made in significant cases and take appropriate action
  • Advise the Director, Property Estimating and Partnerships, on business strategy development
  • Conduct comparative cost-benefit analyses of supplier and partner agreements
  • Handle complaints and concerns involving business partners
  • Collaborate with claims adjusters and business partners on disputed cases to facilitate resolution

Requirements

  • College diploma or other relevant education
  • At least three years of relevant experience related to the role
  • Strong understanding of the property and casualty insurance industry and post-loss services
  • Customer service experience
  • Strong communication skills
  • Negotiation skills and ability to build and maintain strong business relationships
  • Strong customer focus and sound business judgment
  • Analytical abilities and strong synthesis skills
  • Sound decision-making skills, autonomy, and strong sense of accountability
  • Advanced French proficiency, with regular communication with French-speaking clients, business partners, suppliers, and internal stakeholders

Benefits

  • A work environment where learning and development merge with a collective pursuit of excellence
  • AI tools to increase personal effectiveness and support organizational growth
  • Healthy, safe, fair, and inclusive work environment
  • Hybrid work environment with flexibility and access to inspiring and innovative workspaces
  • Flexible group insurance plans
  • Competitive retirement savings plan
  • Employee share purchase plan
  • Vacation program, wellness days, and personal development days
  • Telemedicine services
  • Employee and Family Assistance Program (EFAP)
  • Ergonomic furniture program
  • Performance bonus
  • Discounts on iA products

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

HybridQuebec CityCanada

Report this job

Found something wrong with the page? Please let us know by submitting a report below.