People Partner shaping talent strategy for Samsara’s IoT - powered connected operations platform. Advising GTM and Sales leaders, driving talent programs, and solving organizational challenges.
About the role
- People & Culture Specialist supporting employee lifecycle, benefits, and HR systems for Granum’s landscaping and arborist software platform. Improving onboarding and People Operations across the US and Canada.
Responsibilities
- Serve as a first point of contact for employee questions about HR systems, benefits, people programs, policies, and People & Culture guidance
- Facilitate the employee lifecycle, including pre-boarding, onboarding, employee changes, leave coordination, offboarding, and exit interview logistics
- Coordinate and improve the Granum 90 onboarding journey, including communications, calendar coordination, manager enablement, systems readiness, and 30/60/90-day touchpoints
- Administer and maintain People systems including Rippling, Lattice, workflows, records, communications, and employee resources
- Build, document, and improve scalable People Operations processes through workflows, documentation, and automation
- Support benefits administration and employee education across the US and Canada
- Maintain accurate People & Culture information, including handbook content, policies, process guides, benefits resources, and employee-facing resources
- Support compliance programs and communications, including required training, policy acknowledgements, pay transparency materials, and recurring compliance activities
- Support engagement and culture programs such as surveys, recognition, awards, communications, events, and connection initiatives
- Handle sensitive employee information with confidentiality, sound judgment, care, and appropriate escalation
- Independently run the Granum 90 onboarding journey during the first 90 days
- Take over day-to-day Rippling and Lattice administration, including employee changes and records
- Handle routine US and Canada benefits questions directly
- Improve at least one process or piece of documentation visibly
Requirements
- Ability to run US benefits administration independently and answer employee questions with minimal ramp time
- Experience owning the employee lifecycle end to end, from onboarding through offboarding
- Experience supporting employees across more than one country or jurisdiction, especially the US and Canada
- Ability to become productive within the first few weeks in unfamiliar HR technology; experience with Rippling and Lattice is a bonus
- Experience using AI tools in day-to-day work
- Excellent written and verbal communication skills
- Strong organization and follow-through when managing multiple deadlines, stakeholders, and confidential requests
- Sound judgment handling confidential employee information and sensitive workplace matters
- Ability to work independently, take initiative, and keep stakeholders informed
- Collaborative, service-oriented approach and care for the employee experience
- Comfort working in a remote-first, asynchronous environment with colleagues across teams and time zones
- Candidates must have proper work authorization to work for any employer in Canada or the U.S., without company sponsorship
Benefits
- Comprehensive medical, dental, and vision coverage with multiple plan options for U.S. employees
- HSA/FSA accounts
- Disability and life insurance
- Employer-funded HSA-based benefits plan with drug, dental, and mental health coverage for Canada-based employees
- 401(k) matching for U.S. employees
- RRSP matching for employees in Canada
- Tailored career development conversations
- Support for tools, courses, and resources for professional growth
- Unlimited Paid Time Off
- Paid company holidays
- Company-wide winter break from December 24 to January 1
- Collaborative, supportive team culture
- Remote-first, asynchronous work environment
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