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About the role

  • Diagnostic Coordinator launching and delivering IT surveys for Info-Tech Research Group. Managing client timelines, survey software, deliverables, and results delivery remotely in Canada.

Responsibilities

  • Launch and deliver a range of IT surveys, including CIO Business Vision, IT Staffing, and IT Management & Governance
  • Conduct launch calls with clients to establish survey timelines and requirements
  • Build, test, launch, and manage surveys using proprietary survey software
  • Prepare client deliverables and schedule/support results delivery
  • Respond to questions and manage expectations while maintaining a high standard of service
  • Maintain quality assurance/control processes
  • Identify opportunities for process and product improvement
  • Support team initiatives related to marketing, content, product enhancement, and related areas

Requirements

  • 1–3 years of experience
  • Undergraduate degree
  • High proficiency with Microsoft Suite, specifically Excel, Word, and PowerPoint
  • Experience with technology surveys and/or research is desirable
  • Experience with survey software is desirable
  • Experience with quality assurance practices is desirable
  • Experience with Salesforce is desirable
  • Experience or exposure to IT is desirable
  • Bilingual proficiency in French, Spanish, or German is preferred

Benefits

  • Equal opportunity employer committed to diversity and inclusion
  • Accommodation available throughout the recruitment and hiring process upon request

Job title

Job type

Full Time

Experience level

Junior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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