Senior Business Process Analyst improving business processes, reporting, and operational efficiency at TD, a major North American bank. Leading complex initiatives and stakeholder alignment.
About the role
- Senior Business Analyst delivering digital transformation for Innovation Federal Credit Union. Translating business needs into system requirements and leading agile prioritization.
Responsibilities
- Deliver digital transformation projects that enhance member experience, streamline operations, and improve organizational efficiency
- Work closely with business users, developers, and project managers
- Translate business goals into system requirements
- Elicit, analyze, and document detailed business and system requirements
- Facilitate collaborative sessions with diverse stakeholder groups for discovery and validation
- Develop accurate estimates and plans for requirement delivery
- Continuously refine estimates and plans for precision
- Lead prioritization efforts
- Apply agile techniques to align business priorities with delivery timelines
Requirements
- Bachelor's degree in Business Administration, Finance, Information Technology, Computer Science, or a related field
- Certification in business analysis (e.g., CBAP, PMI-PBA)
- 5–7 years of experience in business analysis, preferably within the financial sector
- Experience with data analysis and reporting tools
- Knowledge of Lean Six Sigma
- Detail-oriented and risk aware
- Proficient in digital literacy, including critical thinking, problem solving, and navigation using digital solutions
- Use and comfortability with Microsoft 365 applications, including Excel, Teams, Viva, Power Automate, and Power BI
- Certification options listed: CBAP, CCBA, PMP, CAPM, CSM, SAFe Agilist
Benefits
- 7% employer-matched pension plan
- Extended health benefits
- Employee and family assistance program
- Staff loan rate
- Benefits start on Day 1 of employment with no waiting period
- Commitment to community
- Strong focus on diversity and inclusion
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