Data Science Manager, Shopping Experience

Posted 3 days ago

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About the role

  • Data Science Manager at Instacart leading a data science team to optimize consumer app experiences. Focusing on analytics and experimentation across critical shopper surfaces.

Responsibilities

  • Lead, mentor, and grow a high-performing team of data scientists; set clear priorities, uphold technical excellence, and develop career paths.
  • Define and own the analytics and experimentation strategy across storefront, browse/aisles, search, cart, checkout, OSP, Family, Lists, and Meals/Health—covering metrics, guardrails, instrumentation, and experiment best practices.
  • Own core shopping metrics and event logging; improve data quality, build reusable dashboards/tools, and ensure reliable, timely insights for decision-making.
  • Drive “DS understand projects” that uncover friction in shopping funnels; scope root-cause analyses and partner with PM and Eng to prioritize and ship fixes that move conversion and retention.
  • Partner as a thought leader with Product and Engineering leadership to shape roadmaps, make tradeoffs across Enterprise, Lifecycle, Category Growth, and Foundations work, and ensure goals are measurable and achievable.
  • Set the bar for experiment design and readouts; coach teams on hypothesis formation, sampling, power analysis, metric selection, and clear storytelling of results and implications.
  • Collaborate with ML partners on ranking, recommendations, and personalization initiatives, aligning offline/online evaluation with business outcomes and shopper experience goals.
  • Influence and improve cross-functional rituals (e.g., experiment reviews, prioritization forums) to increase speed, rigor, and learning across the organization.
  • Ensure AI/agentic features are grounded in robust data and measurement frameworks, with clear definitions of success and long-term impact.

Requirements

  • 6+ years of experience in data science or analytics, including 2+ years directly managing or tech-leading a data science team in a fast-moving environment.
  • Proven track record optimizing consumer app experiences at scale (e.g., funnels, ranking, personalization, experimentation) in technology or similar product-led organizations.
  • Deep hands-on expertise in experimentation and measurement, including A/B testing, guardrails, metrics design, and logging/event instrumentation.
  • Strong analytical and technical skills with proficiency in SQL and Python or R.
  • Experience translating ambiguous customer and retailer problems into clear metrics, analyses, and experiment roadmaps that drive measurable outcomes.
  • Demonstrated cross-functional leadership with Product, Engineering, Design, and Operations; able to influence roadmaps and drive alignment without formal authority.
  • Track record as a data quality champion—improving instrumentation, building reusable dashboards/tools, and advocating for rigorous yet pragmatic decisions.
  • Excellent communication and storytelling skills; able to explain complex tradeoffs and experiment results to non-technical partners and senior stakeholders.

Benefits

  • Offers may vary based on many factors, such as candidate experience and skills required for the role.
  • Eligible for a new hire equity grant as well as annual refresh grants.
  • Health benefits and flexible work arrangements.
  • Professional development opportunities.

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$192,000 - CA$202,500 per year

Degree requirement

Bachelor's Degree

Tech skills

PythonSQL

Location requirements

RemoteCanada

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