Technical lead building safe, evaluable LLM agents and AI infrastructure for OpenLoop’s telehealth platform. Setting architecture, observability, retrieval, and model operations direction.
About the role
- Advisor for the GenAI platform team driving generative AI solutions for IT and business units. Collaborating with AI teams and stakeholders to implement and improve platform capabilities.
Responsibilities
- Work in the Generative AI Platform team in implementing and maintaining to deliver a comprehensive generative AI solution for IT and business units
- Work collaboratively with AI teams, Developers and business units for platform on-boarding and enablement
- Apply DevOps best practices to continuously improve the platform's performance, stability, and security
- Producing clean, maintainable, and efficient code based on defined specifications that you will help contribute to
- Performing code reviews and providing peer coaching/guidance to other team members
- Automate platform deployment and management
- Ensure strong adoption and integration of security best practices
- Apply Data Governance best practices
- Developing production-grade generative AI plug-ins, extensions and microservices
- Develop platform requirements working with various IT stakeholders
- Help in defining key platform performance metrics and ensure proactive response
- Collaborate closely with data scientists, analysts, and other stakeholders to understand their data requirements and translate them into robust data solutions
- Prepare environment dashboards and report on environment health, usage and availability
- Support the GenAI platform and its underlying solutions
- Ensure a leading awareness of the market trends and opportunities on the subject matter
- Produce and review Architecture documentation
- Define best practices framework and guidelines
Requirements
- Solid expertise on the topic of generative AI
- Experience and know-how of CI/CD best practices with tools such as GitHub Actions
- Experience using OpenAI ChatGPT APIs or Azure OpenAI
- Technical leadership experience
- Experience in multi-cloud administration (Azure, GCP, AWS)
- Strong experience with GitHub, Terraform, Ansible, Python
- Solid understanding of AI engineering & Data Engineering
- Deep knowledge of LLM usage and LLMOps
- Solid knowledge of AI-OPS and anomaly detection
- Comfortable with scripting or programming languages
- Familiarity with observability and Site Reliability Engineering (SRE)
- For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.
Benefits
- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
- Share plan & other savings: up to 12% of salary or even more
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