About the role

AI Developer building production-grade AI systems for Intact. Designing automations to enhance productivity across Software Engineering, Infrastructure, Security, and IT Services teams.

Responsibilities

Partner with domain teams to identify high-ROI use cases.
Prototype, build, and own production ready (scalable, observable, secure) AI solutions, leveraging leading LLMs and Agentic AI platforms.
Drive adoption of solutions through demos and user training.
Improve productivity throughout the entire SDLC process with AI solutions, from Requirements and Design phase to Coding and Testing to Deployment and Runtime Operations.
Improve AI-driven testing, troubleshooting, incident triaging, root cause analysis, and automation of repetitive workflows with verifiable outcomes.
Build agentic automation, orchestrate multi-step workflows that plan tasks, call tools/APIs, and execute autonomously with clear guardrails.
Implement RAG pipelines, ingest documents, create embeddings, index vectors, retrieve and rerank results, and ground outputs with citations.
Develop system prompts, templates, and structured outputs (e.g., JSON) with versioning and evaluation.
Set up tracing, relevance/factuality evaluations, and dashboards for cost, latency, and quality metrics.
Contribute to best practices, patterns, and internal enablement materials.

7+ years in software engineering, data/ML engineering, or platform engineering; 2+ years building solutions with LLMs.
Proficiency in Java, Python, and/or TypeScript; experience building production services and integrations.
Excellent knowledge of cloud platforms (GCP/AWS), containerization (Docker/Kubernetes), and modern CI/CD.
Strong communication skills and a product mindset—able to translate operational pain points into robust solutions.
For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)