About the role

Senior Network Analyst enhancing and governing network infrastructure for Intact Financial Corporation. Collaborating with peers and vendors to ensure high-quality network operations and customer service.

Responsibilities

Collaborating with peers to assure smooth operation of the network infrastructure
Coordinating with vendors to resolve technical problems with network equipment and software.
Assess and address vulnerabilities regarding network equipment with vendor recommended solutions
Provide high quality internal and external customer service surrounding the company values.
Implement and support of LAN, WAN, Switching/Routing, load balancing data center infrastructure including Cisco ACI, Netscaler load balancer.
Ensures all network infrastructure engineering patterns are appropriately designed to meet our SLA requirements.
Responsible for writing and reviewing change request as a part of the change management process.
Monitor system performance and implement performance optimization.
Participation in the documentation processes including network diagrams, staff contacts, vendor contacts, utilization of monitoring/resource/inventory management tools.
Collaborates with managers to develop standards in line with the company guidelines and monitoring those standards.
Assisting with the resolution of escalated issues and actively participating in problem management activities.
As a member of the network & security operations team participate in an on-call support rotation to ensure 24x7x365 coverage for critical core and customer infrastructure.
Overtime in the event of emergencies is required.

Degree or Diploma in Networking or Technology.
5 year experience in IP-based environment.
Hands-on experience with network hardware, software, LAN/WAN and data center infrastructures and connectivity.
Good understanding of the TCP/IP protocol, specifically relating to the routing of IP packets (BGP, EIGRP, MPLS).
Medium level knowledge of network administration, architecture, and engineering in mission critical environments.
For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.
No Canadian work experience required however must be eligible to work in Canada.

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)