Senior Product Designer driving subscription revenue experiments for Life360’s family safety platform. Designing, testing, and optimizing monetization experiences across the subscription funnel.
About the role
- Senior Product Designer creating responsible human-AI experiences for Intact’s insurance claims products. Shaping product strategy, discovery, and end-to-end enterprise workflows with cross-functional teams.
Responsibilities
- Conceive and evolve Intact’s digital ecosystem as part of the Enterprise AI product and design team
- Design responsible human-AI experiences for the Claims portfolio
- Define opportunities, influence product strategy, and design end-to-end human-AI experiences integrating AI into products, workflows, and business processes
- Use user insights, business objectives, operational realities, and data to design human-centered AI experiences
- Lead discovery initiatives to identify opportunities, frame problems, validate assumptions, and align stakeholders
- Design intuitive, effective, and visually compelling experiences
- Contribute to strategic planning and roadmap definition with product and multidisciplinary agile teams
- Present work to executives and other stakeholders
- Partner with product managers, data scientists, engineers, and operations from conception through launch and iteration
- Interpret Design System libraries and guidelines across multiple brands and advocate for improvements
- Facilitate alignment among business, product, and technology stakeholders through storytelling and evidence-based recommendations
- Give and solicit design feedback and support team growth through guidance, coaching, and mentorship
- Elevate AI design practices, methodologies, and processes across the broader design community
Requirements
- 5+ years of experience designing and delivering digital products with demonstrated business and user impact
- Ability to understand business needs and translate them into design requirements
- Experience solving complex problems and leading design initiatives
- Experience delivering end-to-end digital solutions within cross-functional teams using an iterative approach
- Experience using quantitative and qualitative measurement
- Ability to navigate ambiguity, frame problems, and manage multiple initiatives concurrently
- Expertise in usability and user-centered design practices
- Visual design experience, including typography, colour, and layout
- Mastery of design tools such as Figma
- Experience producing customer journey maps, process flows, content inventories, wireframes, prototypes, and polished interface design files
- Excellent communication, storytelling, and presentation skills
- Strong facilitation and stakeholder management skills
- Preferred: experience designing AI-powered products, copilots, recommendation systems, automation workflows, or agentic experiences
- Preferred: understanding of generative AI and machine learning concepts
- Preferred: experience designing enterprise software, operational tools, or workflow-intensive applications
- Preferred: experience with experimentation, analytics, A/B testing, and continuous optimization
- Preferred: experience in highly regulated or complex business environments
- For candidates located in Quebec, bilingualism is required to interact regularly with English-speaking colleagues across Canada
- Must be eligible to work in Canada; Intact does not provide immigration sponsorship or support
- Portfolio must be included with the application
Benefits
- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits supporting physical and mental wellbeing, including telemedicine and Wellness account
- Share plan and other savings of up to 12% of salary or more
- Annual bonus target of 12% of base salary, with potential payout up to double the target
- Employee Share Purchase Plan with Intact matching 50% of net shares
- Defined benefit pension plan with guaranteed income for life
- Workplace adjustments and accommodations for people with disabilities
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