AI Product Engineer building next-generation chatbot, voicebot, and workflow automation for Jerry.ai’s AI-powered insurance platform. Shipping LLM systems that manage customers’ physical assets.
Responsibilities
Set the technical bar for chatbot systems and shape the prompt engineering team's future work
Maintain sound chatbot architecture as it scales
Build automations for record disputes, email/callout reduction, and document validation
Evaluate emerging AI technologies such as voicebots and computer-use agents
Decide which technologies to invest in next
Build and ship AI systems to production
Partner with OpenAI to evaluate and deploy next-generation voice models and workflow automation
Build the next-generation AI system for insurance quoting, document validation, stateful phone interactions, and direct navigation of external insurance systems
Requirements
5+ years in software engineering
Experience ideally at an early-stage startup with end-to-end ownership
Hands-on depth with AI and ability to build with newly released models
Ability to explain why one AI architecture or approach is superior to another
Experience putting LLM-based systems into production
Experience with evals, regressions, latency, cost, and failure-handling
TypeScript, including Nest.js and React
GraphQL
AWS, including ECS/EKS and Lambda
LLM models including OpenAI, Anthropic Claude, and Google Gemini
Must currently reside in an eligible hiring location: Arizona, California, Colorado, Florida, Georgia, Illinois, Massachusetts, North Carolina, New Jersey, Nevada, New York, Oregon, Tennessee, Texas, Utah, Virginia, or Ontario, Canada
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