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About the role

  • Senior Website Project Manager leading Drupal and WordPress builds and support for Kanopi Studios, a distributed web design agency. Managing clients, budgets, timelines, resources, and delivery quality.

Responsibilities

  • Manage a portfolio of Drupal and/or WordPress build and support projects, including complex, high-visibility accounts
  • Serve as the primary client contact and trusted advisor
  • Translate client business needs into internal team requirements
  • Lead client meetings, feature demonstrations, updates, and next-step communications
  • Build client relationships supporting contract renewals and account growth
  • Lead onboarding, kickoff calls, and transitions between build and support
  • Curate and maintain prioritized project backlogs
  • Evaluate tasks and client requests against project goals and scope
  • Handle quick-win Drupal and/or WordPress configurations, content entry, and initial bug troubleshooting
  • Collaborate with clients and cross-functional teams to resolve blockers and anticipate needs
  • Forecast and coordinate developers, UX/UI designers, and strategists
  • Review completed design, content, ticket, and development work for quality
  • Monitor and forecast project budgets, timelines, hours, and progress
  • Identify and mitigate risks, triage urgent requests, and manage escalations
  • Use Teamwork, Slack, Google Workspace, Zoom, and Claude
  • Participate in and lead meetings, standups, retrospectives, and process-improvement discussions
  • Monitor workloads and promote sustainable team pacing
  • Build repeatable processes and mentor other project managers

Requirements

  • 5+ years of digital agency project management experience, including leading Drupal and/or WordPress projects
  • Proven track record managing the full life cycle of web build projects and long-term client support engagements
  • Fluency in agile workflows, ticketing systems, and client documentation
  • Proficiency with AI tools such as Claude
  • Hands-on experience troubleshooting bugs, working with site configurations, and managing content in Drupal and/or WordPress
  • Strong working knowledge of website performance, configuration, and development fundamentals
  • Ability to balance scope, timelines, and budgets while maintaining quality and team morale
  • Experience forecasting and resourcing development project needs
  • Experience mentoring or guiding project managers or team members
  • Experience managing distributed project teams in a remote-first environment
  • Availability during core Pacific Time Zone hours
  • Legally authorized to work in the US or Canada
  • No visa sponsorship is available

Benefits

  • Comprehensive medical, dental and vision insurance coverage for US employees, covering up to 100% of the total cost of health benefits
  • CAD Health and Dental coverage for Canadian employees, including the employee and dependents portion
  • Retirement matching program
  • Paid time off
  • Remote workspace stipend
  • Inclusive and accessible recruitment process accommodations
  • Optional cover letter
  • Human review and oversight in AI-assisted application assessment

Job type

Full Time

Experience level

Senior

Salary

$75,400 - $93,668 per year

Degree requirement

No Education Requirement

Tech skills

DrupalWordPress

Location requirements

RemoteUnited States

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