Principal Experience Architect shaping Khan Academy’s cross - product education platform. Owning information architecture, navigation, and multi - role experiences across its learning products.
About the role
- D365 Architect responsible for shaping the architecture of business applications within a medical device company. Collaborate with IT and leadership to optimize technology solutions for growth and compliance.
Responsibilities
- Develop & Own Enterprise Architecture – Design and maintain a holistic architecture that integrates ERP, CRM, Field Services, QMS, IoT, AI, and other Microsoft business applications.
- Establish a Scalable & Cohesive Microsoft Ecosystem – Ensure seamless data flow, interoperability, and system architecture across Microsoft platforms, reducing silos and enhancing business efficiency.
- Drive IoT & AI Innovation – Architect and implement IoT solutions to improve predictive maintenance, automation, and business intelligence. Leveraging AI-driven insights for operational efficiency, automation, and business intelligence.
- Business & IT Alignment – Partner with senior leadership, IT, and business units to align technology solutions with business objectives, ensuring a roadmap that supports both immediate needs and long-term growth.
- Lead System Integration & Optimization – Define integration strategies for third-party applications, automation tools, IoT devices, and Microsoft Power Platform solutions.
- Cloud & Security Strategy – Ensure optimal use of Azure services, security frameworks, identity management, and governance best practices.
- Support ERP & Business Applications Implementation – Provide technical oversight for the implementation of Microsoft Dynamics 365 (ERP, CRM, Field Services), MasterControl (QMS), and other key applications.
- Facilitate Self-Reliance & Internal Capability Growth – Develop internal expertise by guiding IT teams and mentoring internal technical resources.
- System Performance & Optimization – Ensure that business applications are high-performing, reliable, and scalable, supporting business efficiency and regulatory compliance.
- Compliance & Regulatory Considerations – Ensure that system architecture adheres to industry regulations, data security standards, and compliance mandates in our complex manufacturing environment.
Requirements
- Enterprise Architecture Expertise – Must have deep experience designing and implementing enterprise solutions, particularly in Microsoft business applications (D365, Power Platform, Azure, etc.).
- Microsoft Cloud & Platform Knowledge – Must have In-depth knowledge of Microsoft Azure, Dynamics 365 (ERP & CRM), Power Platform (Power Apps, Power Automate), and security frameworks.
- Complex Industry Experience – Strong background in manufacturing, medical devices, or other highly regulated industries with complex operational and compliance needs.
- System Integration & Data Architecture – Experience in API management, data modeling, enterprise data architecture, IoT integrations, and AI-driven analytics.
- Process Improvement & Automation – Experience leveraging automation, AI/ML, and analytics to optimize business processes.
- Technical Roadmap & Strategy Development – Proven ability to define and execute a long-term technology vision aligned with business growth.
- Strong Communication & Influence – Ability to translate complex technical concepts into business language, ensuring stakeholder alignment.
- IoT & AI Experience – Proven experience architecting and implementing IoT solutions and leveraging AI/ML technologies for process automation, predictive analytics, and operational intelligence is a plus.
Benefits
- Comprehensive medical & dental coverage – for all permanent employees – effective as of Day 1, with no waiting period.
- Work-day flexibility – additionally, we provide 3 personal days per year.
- Support – for you (and your dependents) overall well-being.
- Career progression and learning support.
- Professional membership support.
- Family building – we provide top up for both maternity leave & adoptive leave. Employees can also enroll in benefit coverage for fertility drug treatment.
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