Principal Architect leading Amazon Connect and AI contact - center solutions for Caylent, an AWS and Anthropic cloud services company. Driving architecture, delivery, and technical leadership for enterprise customers.
About the role
- Architecte d’affaires principal guidant l’alignement stratégique et numérique de la Sépaq. Conception de modèles cibles, cartographies et recommandations pour ses territoires québécois.
Responsibilities
- Establish, maintain, and evolve the mapping of business capabilities, processes, value streams, systems, and their accountability.
- Define the target business architecture, guiding principles, operating models, and evolution scenarios to guide organizational and digital transformations.
- Ensure alignment among strategic objectives, business capabilities, processes, data, systems, and technology roadmaps.
- Analyze the organizational, functional, informational, and technological impacts of initiatives and provide clear recommendations to support decision-making and trade-offs.
- Contribute to opportunity assessments, business cases, cost-benefit analyses, requirements registers, and executive summaries related to transformation initiatives.
- Develop, harmonize, and evolve the information resources architecture methodology.
- Represent the business perspective in transformation, continuous improvement, application modernization, and service evolution initiatives.
- Support business analysts, solution architects, project teams, vendors, and business owners to ensure solution coherence and the sustainability of organizational knowledge.
- Reporting directly to the Vice President, Information Resources (VP IR), act as a subject-matter expert and advisor in business and enterprise architecture.
Requirements
- Bachelor’s degree in business administration, computer science, information systems, enterprise architecture, business analysis, information technology, or another related discipline.
- Minimum of 8 years of relevant experience in business architecture, enterprise architecture, business analysis, organizational transformation, or the delivery of large-scale digital projects.
- Significant experience in process mapping, capability modeling, target-state definition, preparation of opportunity assessments or business cases, and organizational impact analysis.
- Experience in a complex environment involving multiple departments, systems, vendors, project teams, and decision-making stakeholders.
- Strong understanding of business, organizational, and technology issues, as well as the connections among strategy, processes, data, applications, technologies, and solutions.
- Influential leadership, sound judgment, and autonomy in a complex environment involving multiple stakeholders.
- Ability to constructively challenge stated needs in order to identify the most coherent, realistic, and value-generating scenarios.
- Rigor, strategic thinking, and a strong ability to translate complex issues into clear, actionable recommendations.
- Knowledge of reference models and practice frameworks such as BIZBOK, TOGAF, BABOK, Lean, continuous improvement, or transformation management is an asset.
- Experience with or exposure to initiatives involving artificial intelligence, business intelligence, automation, process optimization, or digital transformation is an asset.
Benefits
- $4 per day allowance to support sustainable transportation
- Free access to national parks, as well as cross-country skiing, snowshoeing, and cycling trails
- Discounts of up to 50% on accommodations, equipment rentals, and retail products
- Mobility and career advancement opportunities throughout the province
- Defined-benefit pension plan providing predictable and stable income throughout retirement
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