National Account Manager growing strategic advertising accounts and revenue for The Globe and Mail. Developing integrated media solutions across digital, print, video, podcast and events.
About the role
- Directeur de compte développant les ventes et relations clients pour une entreprise d’impression à Laval. Gestion des propositions, projets, commandes et suivis après-vente.
Responsibilities
- Develop new business through prospecting, cold calls, networking, meetings, and referrals
- Build lasting client relationships by understanding their needs and supporting them throughout the decision-making process
- Identify sales opportunities and introduce clients to new products and solutions
- Prepare quotes and proposals, conduct follow-ups, negotiate, address objections, and close sales
- Set up new accounts and ensure order confirmations
- Stay involved throughout projects, including mockup, dieline, press proof approval, and delivery stages
- Follow up on change notices, overruns, unexpected issues, and corrections to find solutions quickly
- Conduct post-sale follow-ups, ensure client satisfaction, and assist with complaint resolution when needed
- Keep CRM information up to date
Requirements
- Vocational diploma or college diploma in sales, business administration, or a field related to the graphic communications industry, or an equivalent combination of relevant education and experience
- Experience in sales and/or the printing industry
- Good knowledge of the graphic communications process and commercial printing—an asset
- Comfortable using Microsoft Office and computer tools
- Excellent communication and interpersonal skills
- Ability to build trusting relationships and positively influence decisions
- Business acumen and ability to identify and capitalize on opportunities
- Self-confidence, autonomy, and initiative
- Energetic, enthusiastic, and motivated to develop new business
Benefits
- Hybrid work arrangement
Job title
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National Account Manager growing strategic advertising accounts and revenue for The Globe and Mail. Developing integrated media solutions across print, digital, video, podcast, and events.
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