Senior Product Manager to define product strategy and drive outcomes within Laivly's platform. Collaborating across teams and leading initiatives focused on customer experiences with AI - driven solutions.
LA
Laivly
Currently Hiring
About the company
We’re an ambitious team of gamers, geeks, artists, and data science nerds helping to define the future of CX through the applied practical use of generative AI, machine learning, and automation in unique ways.
Led by a team of experienced contact center experts, Laivly grew out of the specific needs and challenges of customer care and self-service.
Now, the Laivly platform is helping some of the world’s biggest brands improve issues of cost, consistency, and productivity in their contact centers while keeping humans at the heart of customer service.
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Senior Data Engineer at Laivly, designing and optimizing data systems for reporting and analytics. Collaborating with data science teams to drive data - driven decision making.