Traffic signal and roadway lighting manager leading Ontario transportation design, operations, and engineering deliverables. Managing projects, technical teams, utility coordination, and regulatory compliance for Arcadis.
About the role
- Global editorial executive leading LexisNexis legal content operations. Scaling GenAI workflows, improving Protégé answer quality, and driving global efficiency, revenue, and customer value.
Responsibilities
- Set the global strategy, operating roadmap, and priorities for Analytical Editorial Operations across a 150-person organization
- Partner with Segments, Product, GTO, Data Science, Product Operations, and commercial leaders to improve global Analytical products
- Lead adoption and scaling of GenAI-enabled Analytical content capabilities, including the Agentic Content Platform, ACE, and GenAI-augmented content updating
- Transform content workflows to improve currency, structure, discoverability, and operational efficiency while maintaining editorial quality and customer trust
- Prioritize investments improving the quality, relevance, completeness, and trustworthiness of Protégé answer sets
- Own author and expert relationships, including recruitment, retention, and editorial standards
- Establish global standards, governance, performance measures, human-in-the-loop controls, quality assurance, content risk management, and escalation mechanisms
- Use customer feedback, editorial outcomes, usage data, and operational metrics for continuous improvement
- Provide strategic insight, performance reporting, and recommendations to the SVP, Global Editorial Operations
- Lead global planning, resource allocation, budget management, cost projections, and investment priorities
- Build a future-ready workforce through talent development, reskilling, recruitment, change leadership, and adoption of tools and processes
- Report to the Senior Vice President of Global Editorial Operations
Requirements
- At least 10 years’ experience leading a global operation at scale, including accountability for delivery, quality, and financial performance
- Experience supporting and interacting with diverse and high-level P&L stakeholders
- Experience managing budgets
- Experience leading through organizational transformation
- Strong process, engineering and systems orientation
- Experience operating global delivery models and managing vendor partnerships at scale
- Demonstrated experience leading AI, GenAI, automation, or other technology-enabled business transformation initiatives from strategy through scaled operational adoption
- Experience partnering with Product, Technology, Data Science, commercial, and operational teams to deliver customer-facing AI or digital-product outcomes
- Experience applying data, customer feedback, and quality measures to improve content, search, retrieval, or AI-generated answer experiences
- Legal-content, secondary-content, publishing, or information-services experience strongly preferred
- BA/BS + JD, MBA, other advanced degree or equivalent experience required
- Commercial fluency to make the case for content investments in revenue, retention, and product performance terms
- Ability to lead global cross-functional, team-based, deadline-intensive strategic initiatives
- Ability to build empirical cases linking content quality and coverage to product and customer outcomes
- Excellent organization, project planning, time management, change management, and delegation skills
- Advanced problem-solving experience involving complex issue diagnosis and solution development
- Strong interpersonal, communication, and presentation skills
- Experience driving strategic projects through rigorous, data-driven processes
- Ability to develop change management plans and drive business transformation efforts
- Ability to gather and analyze data, test hypotheses, synthesize findings, and translate recommendations into results
- Ability to motivate and inspire direct organization and peers
- Ability to influence others toward short- and long-term goals
Benefits
- Wellbeing initiatives
- Shared parental leave
- Study assistance
- Sabbaticals
- Country-specific benefits
- Accessible hiring accommodations
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