SDR generating qualified pipeline for Minga’s student behavior platform. Prospecting via email, phone, and social selling while partnering with Sales and Marketing.
About the role
- Inbound Sales Development Representative qualifying leads for Lightspeed’s cloud commerce platform. Nurturing prospects and growing sales pipeline through telephone, email, chats, and Salesforce.
Responsibilities
- Drive new business growth by qualifying warm inbound leads from marketing-generated sources, including webinars, trials, and quote/demo requests
- Communicate primarily through telephone and email
- Nurture inbound leads through qualification for Lightspeed’s inside sales team
- Create a strong first impression by providing prospects and customers with a world-class experience
- Identify customer needs and determine whether Lightspeed solutions are a good fit
- Manage multiple lead sources, including incoming calls, emails, chats, and referrals
- Manage the existing customer database using Salesforce and ensure all communications are logged and identified
- Work with the Sales Development Manager to develop strategies to grow the sales pipeline
- Consistently meet monthly, quarterly, and annual goals
- Handle other duties and responsibilities as defined by management
Requirements
- 2+ years of sales or customer-facing experience
- Experience in technology (software, mobile or other) is a major plus
- Experience in hospitality is an asset
- Excellent customer service and telephone skills
- Strong listening, verbal, and written communication
- Autonomous, outgoing, and a self-starter
- Tech savvy, with the ability to understand people who are not
- Fluency in English as a working language is required
- Must be legally eligible to work in the country where the role is based
- Entrepreneurial mindset
Benefits
- A flexible work environment that empowers you to do your best work
- A culture that celebrates performance
- The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
- Career-defining opportunities
- Flexible paid time off and remote work policies
- Equity options
- Contributions to your pension plan
- Training opportunities to grow your skills and career
- Health and wellness credit
- Time off to volunteer and give back to your community
- Interest groups, employee-led networks, social committees, and sponsored sports teams
- Computer purchase program to get your personal Macbook
- Enhanced parental leave
- Continuous learning opportunities
- Global mobility
- Benefits designed to support employees
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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