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About the role

  • AI and Automation Engineer building AI-enabled workflows and enterprise automations. Streamlining operations for Magnet Forensics, a digital investigative software company.

Responsibilities

  • Identify high-volume, repetitive, and manual processes across Business Applications, Data & Analytics, and IT for automation or AI enablement
  • Document current-state workflows, including inputs, decision points, exceptions, systems, effort, and risks
  • Assess feasibility, complexity, benefits, and risks of automation opportunities
  • Recommend workflow automation, integrations, AI-enabled reasoning, process change, or combinations thereof
  • Design, develop, configure, and integrate solutions across enterprise platforms, automation tools, APIs, and AI services
  • Develop and execute testing for functional accuracy, exceptions, failure modes, and edge cases
  • Deploy production solutions according to change management, approval, and release practices
  • Validate outcomes and transition solutions to process owners
  • Produce handoff documentation, process maps, solution designs, configurations, dependencies, troubleshooting steps, and support requirements
  • Deliver knowledge transfer and training to owning teams
  • Report progress, results, and benefits to the VP, Business Systems and three team leaders
  • Monitor AI and automation developments and recommend new applications
  • Report to the VP, Business Systems

Requirements

  • Bachelor's degree or diploma in information technology, computer science, engineering, data, or a related field, or equivalent practical experience
  • 4+ years of experience designing, building, and deploying automation or integration solutions in a business or enterprise environment
  • Practical experience applying AI to real business workflows, including handling unstructured inputs, classification, summarization, extraction, or drafting
  • Hands-on experience with AI development tools such as Claude Code, Cursor, or similar platforms
  • Hands-on experience with AI Enterprise Platforms such as Claude, Copilot, Gemini or similar platforms
  • Ability to evaluate when AI adds value versus conventional automation or process change
  • Awareness of AI risks and limitations, including accuracy, data handling, access boundaries, and appropriate use
  • Demonstrated experience delivering solutions that measurably reduced manual effort, cycle time, or request volume
  • Experience working across multiple business functions or technical teams
  • Hands-on experience with workflow automation platforms such as Microsoft Power Automate, Zapier, Workato, or comparable tools
  • Experience integrating systems using APIs, MCPs, webhooks, and structured data exchange
  • Working proficiency in at least one scripting or programming language commonly used for automation, such as Python, PowerShell, JavaScript/TypeScript, C#, or Bash
  • Working knowledge of SQL and structured data formats such as JSON and YAML
  • Familiarity with enterprise business platforms, service management tools, and data platforms such as Jira Service Management, Salesforce, NetSuite, Microsoft 365
  • Experience reviewing business or operational processes and identifying opportunities for automation, simplification, or standardization
  • Experience developing and executing test plans covering functional accuracy, exceptions, and failure modes
  • Experience with change management, approval, and release practices in an enterprise environment
  • Ability to manage a pipeline of work independently and prioritize competing requests
  • Proven ability to produce clear technical and process documentation
  • Strong communication, analytical thinking, problem-solving, and troubleshooting skills
  • Ability to collaborate effectively with process owners, technical teams, and leaders
  • General office environment or work-from-home office environment
  • May work outside standard business hours during implementation, testing, deployment, transition activities, or troubleshooting
  • May travel occasionally
  • Satisfactory completion of a background check required for employment

Benefits

  • Generous time off policies
  • Competitive compensation
  • Volunteer opportunities
  • Reward and recognition programs
  • Employee committees & resource groups
  • Healthcare and retirement benefits
  • Learning and development support
  • Hybrid-flexible work arrangement
  • Accommodation throughout the hiring process

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$110,000 - CA$130,000 per year

Degree requirement

Associate's Degree

Tech skills

JavaScriptPythonSQLTypeScript

Location requirements

HybridWaterlooCanada

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