Senior DevOps Engineer managing Zipline's cloud infrastructure and CI/CD systems. Collaborating with engineering teams to ensure platform reliability and scalability.
About the role
- Senior Site Reliability Engineer at Fable ensuring reliable and scalable infrastructure for AI-driven accessible products. Collaborating across teams to improve operational excellence and platform engineering.
Responsibilities
- Design, build, and maintain reliable, scalable, and secure infrastructure for Fable’s product services
- Improve system observability, monitoring, and alerting to ensure high availability and fast incident response
- Contribute to and evolve SRE practices, including SLIs/SLOs, incident management, and postmortems
- Support and improve CI/CD pipelines and deployment processes
- Identify and reduce operational complexity across systems and tooling
- Work across infrastructure and application layers to diagnose and resolve reliability and performance issues, including making targeted improvements to application code when needed
- Support infrastructure and platform capabilities required for AI/ML-powered features, including scaling, performance, and reliability considerations
- Monitor and optimize infrastructure costs across cloud environments
- Contribute to capacity planning and cost forecasting for infrastructure and services
- Identify opportunities to improve performance and efficiency at the system level
- Evaluate and optimize the cost and performance of compute-intensive workloads (e.g., AI/ML services), ensuring efficient resource usage and scalability
- Work with third-party vendors and tools that support Fable’s infrastructure and operations
- Help evaluate, select, and manage tools and services to support platform reliability and scalability
- Support vendor-related troubleshooting and ongoing service improvements
- Partner with Engineering teams to improve reliability, performance, and operational readiness of new features
- Partner with application engineering teams to improve service architecture, performance, and observability, and help define best practices for building reliable, scalable systems
- Act as a point of support and escalation for production issues
- Collaborate across teams to manage dependencies and ensure smooth system operations
- Contribute to building strong SRE and operational practices across the organization
- Share knowledge through documentation, pairing, and technical discussions
- Help onboard and support more junior team members as the team grows
- Contribute to improving ways of working within the team and across Engineering
Requirements
- 5–8+ years of experience in Site Reliability Engineering, DevOps, Infrastructure Engineering, or Platform Engineering
- Strong experience with cloud infrastructure (AWS, GCP, or Azure)
- Experience building internal platforms, tooling, or shared services that improve developer productivity and system reliability
- Experience designing systems that bridge infrastructure and application layers
- Ability to work across the stack: comfortable reading, debugging, and making changes to application code (e.g., backend services, APIs) when needed to improve reliability, performance, or observability
- Experience with at least one backend programming language (e.g., Node.js, Python, Go, Java)
- Strong experience with monitoring, observability, and alerting tools (e.g., Datadog, Prometheus, Grafana)
- Solid understanding of CI/CD systems and modern deployment practices
- Experience managing infrastructure as code (e.g., Terraform, CloudFormation)
- Experience optimizing system performance and infrastructure costs
- Familiarity with security and compliance considerations in cloud environments
- Experience working with third-party vendors and infrastructure tools
- Familiarity with infrastructure considerations for AI/ML workloads (e.g., high-compute services, data pipelines, or third-party AI platforms) is a strong asset
- Curiosity about emerging technologies and their impact on infrastructure, reliability, and cost at scale
- Strong problem-solving skills and ability to navigate complex systems
- Excellent collaboration and communication skills.
Benefits
- stock options
- career growth opportunities
- professional development support
- health and dental coverage
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