Director leading cloud network operations and strategy across AWS and Azure for Manulife. Responsibilities include team leadership, incident response, and automation adoption.
Responsibilities
Lead, coach, and develop a distributed team of cloud network engineers and operations specialists
Define and execute the global cloud networking strategy across AWS and Azure
Architect and guide implementation of cloud network designs, including VPC/VNet architecture, hybrid connectivity, segmentation, and secure connectivity patterns
Be accountable for production operations of cloud networking services
Lead major incident response for network-related issues, including root cause analysis (RCA)
Establish and evolve the operational support model (L1/L2/L3)
Drive automation and Infrastructure as Code (IaC) adoption
Requirements
Demonstrated experience leading cloud networking or network engineering teams in a large-scale, enterprise environment
Deep expertise in AWS or Azure cloud networking, with working knowledge of the other
Strong experience in production operations, including incident management, problem management, change management, and service monitoring
Experience designing and implementing hybrid connectivity and secure network segmentation
Hands-on experience with Infrastructure as Code (e.g., Terraform or similar tools) and network automation practices
Strong communication and stakeholder management skills
Benefits
health, dental, mental health, and vision insurance
short- and long-term disability
life and AD&D insurance coverage
adoption/surrogacy and wellness benefits
employee/family assistance plans
retirement savings plans (including pension and a global share ownership plan)
financial education and counseling resources
generous paid time off including holidays, vacation, personal, and sick days
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