Executive Assistant supporting Manulife insurance executives with advanced administration, coordination, and communications. Managing projects, meetings, travel, expenses, and stakeholder follow-up in Toronto’s hybrid financial-services environment.
Responsibilities
Provide diverse and advanced administrative support to the VP, Growth & Go-to-Market, Head of Behavioral Insurance Canada, and Head of Product and Pricing, Individual Insurance Canada
Support and communicate on behalf of executives using technical and business knowledge, company policies, and organizational awareness
Proactively manage executive details and take action within established guidelines
Manage assigned projects and priorities, ensuring accurate and timely completion
Facilitate communication between executives and internal and external stakeholders
Coordinate and delegate follow-up actions related to executive commitments, monitor progress, and keep executives informed
Prioritize telephone calls and meeting requests and respond to potentially urgent matters
Prioritize and summarize incoming mail, reports, articles, and competitor packages
Schedule meetings and prepare agendas
Provide day-to-day office coordination and address operational and administrative needs
Interact with internal and external executives to obtain and provide information
Prepare reports, spreadsheets, presentations, and professional documents using various applications and tools
Arrange and coordinate travel and meeting schedules, including travel agendas
Complete expense reports and maintain detailed expense records
Improve efficiency of administrative and support functions
Oversee or collaborate on special projects and initiatives
Requirements
Bachelor’s degree preferred
High School diploma and advanced secretarial certificate
7 plus years of related secretarial or administrative assistant experience
5–7 years of related experience
Proficiency in all MS Office applications
Broad understanding of the organization’s policies and practices
Competencies in Activity Coordination, Business Partnering, Prioritization, and Service Delivery Effectiveness
Troubleshooting/Technical Support knowledge
Benefits
Flexible work environment
Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short- and long-term disability insurance
Life and AD&D insurance coverage
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan with employer matching contributions
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