Manager overseeing operational risk governance, reporting, and mitigation for Manulife’s global wealth and asset management business. Supporting risk committees, business officers, metrics, assessments, and corrective actions.
Responsibilities
Assist the AVP Head of GWAM Risk Center in implementing and executing an effective risk governance management program
Oversee operational risk mitigation activities for the GWAM segment
Create and deliver tools and reports addressing corporate risk, business, client, and regulatory needs
Support the GWAM Risk Management Committee with reporting and action-plan tracking
Review and support business Risk Officers with operational risk event management and corrective-action-plan tracking
Consolidate and report incidents, issues, actions, and other risk programs
Aggregate metrics across GWAM businesses
Monitor business assessments and change-management initiatives
Coordinate with other Manulife risk functions on reporting and analysis for corporate risk programs
Build relationships with risk team members to ensure timely, accurate, and efficient management reporting
Contribute to risk-management initiatives and projects
Handle ad hoc requests and inquiries
Requirements
4+ years of experience in risk management, finance, or audit
Strong analytical, problem-solving, and critical-thinking skills
Exceptional attention to detail
Ability to collect, analyze, and present data and information effectively
Ability to synthesize complex information from various sources and identify key insights and issues
Excellent written and verbal communication skills
Highly organized and able to work in a fast-paced, multi-stakeholder environment
Ability to manage multiple priorities
Collaborative team-player mindset with a positive, proactive attitude
Proficiency in Microsoft Office, including Excel, PowerPoint, Word, and SharePoint
Bilingualism in English and French is a strong asset
For successful candidates in Québec, proficiency in English and French is required to support clients from provinces outside Québec
Familiarity with the asset and wealth management industry is an advantage
Benefits
Flexible work environment
Learning and career growth support
Health, dental, mental health, and vision benefits
Short- and long-term disability insurance
Life and AD&D insurance coverage
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans, including pension
Global share ownership plan with employer matching contributions
Financial education and counseling resources
Paid holidays, vacation, personal, and sick days in Canada
Statutory leaves of absence
Incentive programs and incentive compensation tied to business and individual performance
TD bank risk manager leading control testing, governance, and issue remediation. Supervising analysts and reporting control effectiveness across shared services.
Broking placement intern helping WTW clients assess, model, and place insurance risks. Preparing submissions, analyzing exposures, researching markets, and supporting brokers across Canadian offices.
Program governance lead driving EQ Bank integration workstreams, executive reporting, and RAID management. Coordinating cross - functional delivery, risks, dependencies, contracts, TSAs, synergies, and benefits.
Mutual fund governance manager strengthening BMO’s Canadian dealer compliance framework. Leading regulatory change, process improvements, remediation, reporting, and frontline guidance.
Personal Information Protection Risk Advisor strengthening Desjardins's security posture and data - protection governance. Leading complex initiatives, policies, and risk solutions for Desjardins.
Personal Information Protection Risk Advisor strengthening Desjardins's security posture and data - protection governance. Leading complex initiatives, policies, and strategic risk solutions for Desjardins.
Conseiller technique chez Promutuel Assurance, expert en audit et conformité des risques d’assurance des particuliers. Soutien aux analystes, formation et amélioration continue des processus.
Principal Risk Engineer guiding energy and renewable portfolio risk for Liberty Mutual Canada, a commercial insurer. Leading assessments, loss prevention, underwriting advisory, and client risk strategy.