Senior Manager strengthening business continuity and operational resilience at Manulife, a global financial services provider. Leading risk oversight, resilience programs, controls, reporting, and cross - functional stakeholder initiatives.
About the role
- Manager overseeing operational risk governance, reporting, and mitigation for Manulife’s global wealth and asset management business. Supporting risk committees, business officers, metrics, assessments, and corrective actions.
Responsibilities
- Assist the AVP Head of GWAM Risk Center in implementing and executing an effective risk governance management program
- Oversee operational risk mitigation activities for the GWAM segment
- Create and deliver tools and reports addressing corporate risk, business, client, and regulatory needs
- Support the GWAM Risk Management Committee with reporting and action-plan tracking
- Review and support business Risk Officers with operational risk event management and corrective-action-plan tracking
- Consolidate and report incidents, issues, actions, and other risk programs
- Aggregate metrics across GWAM businesses
- Monitor business assessments and change-management initiatives
- Coordinate with other Manulife risk functions on reporting and analysis for corporate risk programs
- Build relationships with risk team members to ensure timely, accurate, and efficient management reporting
- Contribute to risk-management initiatives and projects
- Handle ad hoc requests and inquiries
Requirements
- 4+ years of experience in risk management, finance, or audit
- Strong analytical, problem-solving, and critical-thinking skills
- Exceptional attention to detail
- Ability to collect, analyze, and present data and information effectively
- Ability to synthesize complex information from various sources and identify key insights and issues
- Excellent written and verbal communication skills
- Highly organized and able to work in a fast-paced, multi-stakeholder environment
- Ability to manage multiple priorities
- Collaborative team-player mindset with a positive, proactive attitude
- Proficiency in Microsoft Office, including Excel, PowerPoint, Word, and SharePoint
- Bilingualism in English and French is a strong asset
- For successful candidates in Québec, proficiency in English and French is required to support clients from provinces outside Québec
- Familiarity with the asset and wealth management industry is an advantage
Benefits
- Flexible work environment
- Learning and career growth support
- Health, dental, mental health, and vision benefits
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans, including pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days in Canada
- Statutory leaves of absence
- Incentive programs and incentive compensation tied to business and individual performance
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Manager overseeing technology risk and controls for RBC, Canada’s largest bank. Leading control testing, risk assessments, remediation, and executive reporting across GFT.
Risk Analyst monitoring merchant fraud, ACH, chargeback, and compliance risks for Canadian fintech Constellation Payments. Investigating cases, controlling bank changes, and strengthening portfolio risk operations.
Senior Data Governance Advisor guiding secure, compliant data practices at Desjardins, North America's largest cooperative financial group. Leading governance standards, risk analysis and stakeholder advisory work.
Program/Project Risk Analyst modelling risks for AtkinsRéalis’ engineering and construction projects. Managing schedules, costs, workshops, reports, and client risk strategies across Canada.
Manager leading fraud reporting, dashboards, governance, and insights for Sun Life’s Canadian financial - services operations. Translating complex fraud data into executive recommendations and risk decisions.
Risk program manager designing operational risk programs for Sun Life, a global financial services company. Delivering control improvements and strategic initiatives across Canadian business units.
Senior Manager governing AI and ML models for TD, a major North American bank. Leading Project Helix strategy, monitoring, risk controls, and regulatory readiness in Toronto.
Physical risk manager developing flood, wildfire, hurricane, and heat - risk measurement for TD, a major North American bank. Translating climate hazards into portfolio, credit - risk, stress - testing, and regulatory metrics.
Risk quality specialist auditing insurance sales transactions for Allstate Canada. Providing compliance insights, coaching, and process improvements across remote Canadian operations.