IA
Chef(fe) de pratique dirigeant le secrétariat corporatif et la gouvernance des filiales chez iA Financial Group. Soutien aux conseils d’administration et amélioration des pratiques juridiques.
About the role
- Operational risk manager supporting Manulife’s global wealth and asset management business. Strengthening risk governance, reporting, mitigation and resilience oversight across North American operations.
Responsibilities
- Assist the Head of Risk for GWAM’s North America Retail and Operations lines in implementing and executing an effective risk governance management program
- Oversee operational risk mitigation activities across business and functions
- Collect business information for reporting to risk committees, management, executive teams, regulators and the board of directors
- Review and analyze risk data to assess business and functional risk exposure
- Support creation and delivery of metrics and reports for risk and business needs
- Track and analyze mitigation and oversight activities with the Risk Officer and team
- Review operational risk events and track subsequent corrective actions
- Support oversight and challenge activities across risk and control assessments, operational risk events, change risk, third-party risk, business continuity and key indicators
- Coordinate with GWAM Risk teams on corporate risk program reporting and analysis
- Build relationships with risk team members to ensure timely, accurate and efficient management reporting
- Contribute to Risk Management initiatives and projects
- Support development of a strong risk culture and reinforce accountability and transparency
- Handle ad-hoc requests and inquiries
- Utilize artificial intelligence and other tools to strengthen work results
Requirements
- 4+ years of experience in risk management or other oversight functions, or in the retail or investment operations lines within the wealth and asset management industry
- Strong working knowledge of the wealth and asset management industry
- Familiarity with the current regulatory environment and risks facing financial institutions
- Strong analytical, problem-solving, logic and critical thinking skills
- Exceptional attention to detail
- Ability to collect, analyze, and present data and information from various sources, and identify and articulate key points
- Excellent written and verbal communication skills
- Ability to work in a fast-paced, multi-stakeholder environment and manage multiple priorities
- Willingness to challenge conclusions and proposed actions within the risk appetite
- Collaborative team player with a positive, proactive attitude
- Strong ethical and moral compass
- Proficiency in Microsoft Office, including Excel, PowerPoint, Word, SharePoint and CoPilot
- Experience using artificial intelligence tools for more efficient and effective results
- Bilingualism in English and French is a strong asset; required if the successful candidate is in Québec
Benefits
- Flexible work environment supporting well-being and inclusion
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short-term disability insurance
- Long-term disability insurance
- Life insurance
- AD&D insurance
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans
- Pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays
- Vacation days
- Personal days
- Sick days
- Statutory leaves of absence
- Incentive programs and incentive compensation tied to business and individual performance
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No Education Requirement
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