QA Automation Engineer building automated end - to - end testing for SWTCH’s EV charging platform. Improving software quality across charging stations, APIs, mobile apps, and backend services.
About the role
- Automation Engineer Co-op improving Manulife’s financial-services processes through workflow automation. Building low-code solutions, dashboards, and integrations for digital transformation initiatives.
Responsibilities
- Analyze business and operational processes to identify inefficiencies, bottlenecks, and automation opportunities
- Document current-state workflows and support the design of future-state automated processes
- Collaborate with business stakeholders to gather requirements and understand operational challenges
- Design, develop, test, and support automation solutions using approved platforms and tools
- Build workflows, integrations, dashboards, and reporting solutions to improve productivity and business outcomes
- Monitor solution performance and identify opportunities for optimization and enhancement
- Create and maintain process documentation, user guides, and technical documentation
- Support data collection, reporting, and analysis to evaluate automation initiatives
- Research emerging automation, artificial intelligence, and productivity technologies and share recommendations
- Participate in continuous improvement, operational excellence, and digital transformation initiatives
Requirements
- Currently pursuing an undergraduate degree in Computer Science, Information Technology, Engineering, Business Technology Management, Data Analytics, or a related field
- Understanding of process improvement, workflow design, business analysis, or operational efficiency concepts
- Familiarity with Microsoft Power Platform, Power Automate, or Power Apps
- Basic knowledge of Excel, Power BI, or SQL
- Exposure to Python, JavaScript, PowerShell, or similar scripting languages
- Strong analytical, problem-solving, and critical thinking skills
- Excellent written, verbal, presentation, and collaboration skills
- Ability to learn new technologies quickly and adapt in a fast-paced environment
- Preferred: experience from academic projects, internships, hackathons, extracurricular activities, or personal projects involving automation or process improvement
- Preferred: exposure to Generative AI technologies such as Microsoft Copilot Studio, GitHub Copilot, or ChatGPT
- Preferred: familiarity with Visio or similar process mapping tools
- Preferred: experience creating dashboards, reports, or data visualizations using Power BI or similar tools
- Preferred: understanding of APIs, system integrations, data connectors, or automation architecture concepts
Benefits
- Flexible work environment
- Well-being and inclusion support
- Career development and learning opportunities
- Early access to Manulife John Hancock’s GRO early talent program
- Support, structure, and opportunities through the co-op program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
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