Senior Business Process Analyst improving business processes, reporting, and operational efficiency at TD, a major North American bank. Leading complex initiatives and stakeholder alignment.
About the role
- Technical Business Analyst bridging business needs and engineering solutions at Megaport, the global Network as a Service provider. Defining requirements, managing backlogs, and enabling agile software engineering teams.
Responsibilities
- Lead discovery sessions with stakeholders to capture and document product requirements
- Visualise complex concepts through technical designs, system workflows, user journeys, and business processes
- Translate functional requirements into detailed technical specifications
- Own and prioritise the team’s backlog of user stories
- Collaborate closely with engineers to refine product requirements
- Facilitate agile refinement sessions across diverse teams
- Continuously improve processes to optimise collaboration and efficiency between business and engineering teams
- Uncover root causes through targeted questioning and challenge assumptions
- Define business context, acceptance criteria, and stakeholder impact
- Answer logic and domain questions, maintain a refined backlog, and keep internal documentation current
Requirements
- 5+ years of dedicated experience in Business Analysis or a closely related technical role within agile software development teams
- Proven ability to ask targeted questions, challenge assumptions constructively, and focus on root cause analysis over order-taking
- Technical sharpness to follow technical discussions, understand API/system workflows, and keep pace with fast-moving engineering teams
- Exceptional ability to produce clear, concise, and comprehensive documentation
- Ability to translate complex technical concepts into understandable terms for both technical and non-technical audiences
- Strong product and domain intuition to make real-time decisions on minor logic questions to prevent developer blockers
- Robust analytical and conceptual thinking skills for dissecting intricate business problems
- Superior planning, organisational, and time management capabilities to prioritise and manage multiple initiatives
- Solid understanding and demonstrable experience applying Agile principles within software development teams
- Practical experience with APIs, web services, and web-based software projects
Benefits
- Flexible working environment – a remote-first culture with coworking options available
- Generous leave plans – including, parental leave, birthday leave, and a purchased annual leave program
- Health and wellness support – through a wellness allowance and employee wellbeing initiatives
- Comprehensive learning support – generous study and training allowance plus paid study leave
- Creative, modern workspaces – designed to inspire when you're not working remotely, plus access to coworking spaces via our global WeWork membership if you work remotely, but like to get out of the house sometimes
- Motivated, inclusive team – work alongside industry experts and fresh talent
- Recognition programs – celebrate achievements with our Legend and Kudos award
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