Service Technician maintaining and repairing Stanley automatic doors for Allegion. Performing preventive maintenance, field service, inventory control, and customer support across Quebec.
About the role
- Field Services Technician III testing and commissioning low-, medium-, and high-voltage systems for Shermco Canada. Troubleshooting equipment and guiding junior technicians across field projects.
Responsibilities
- Perform advanced electrical testing, inspection, troubleshooting, start-up, commissioning, and data collection on low-, medium-, and high-voltage electrical systems
- Conduct instrument transformer testing and related diagnostic assessments
- Test power transformers using Doble, transformer turns ratio, insulation resistance, power factor, and other applicable diagnostic methods
- Test, calibrate, and troubleshoot electromechanical, solid-state, and microprocessor-based protective relays
- Perform cable testing using VLF, Tan Delta, power factor, and DC high-potential testing where applicable
- Test and troubleshoot automatic transfer switches, power-metering equipment, switchgear, and circuit breakers
- Complete relay calibration and verify protective-device operation
- Analyze test data, validate results, identify equipment or system issues, and complete accurate technical reports
- Interpret electrical drawings, equipment specifications, testing standards, and technical procedures
- Assist with job planning, hazard assessments, work methods, and field execution
- Provide technical guidance, training, and on-the-job support to Technician I and Technician II team members
- Collaborate with customers, supervisors, engineers, and project teams
- Participate in an emergency on-call rotation and respond to customer outages when required
- Follow Shermco safety policies, customer requirements, applicable electrical codes, and industry standards
Requirements
- Diploma in electrical engineering technology, electrical power and controls, or a related technical discipline
- An equivalent combination of education, military training, and relevant industry experience may be considered
- Three to five years of progressive experience testing, maintaining, commissioning, or troubleshooting electrical power distribution equipment
- NETA Level II or III certification, equivalent recognized electrical-testing credentials, or progress toward an applicable certification
- Strong working knowledge of electrical testing procedures, testing equipment, power-system components, and electrical safety practices
- Experience testing protective relays, power transformers, switchgear, circuit breakers, cables, instrument transformers, and associated control systems
- Ability to interpret single-line diagrams, electrical schematics, wiring diagrams, equipment specifications, and technical manuals
- Demonstrated ability to work safely and independently with limited supervision
- Strong computer skills, including Microsoft Excel and electronic test-data or reporting systems
- Ability to travel throughout Alberta, across Canada, and to the United States, including overnight travel
- Must hold or be eligible to obtain the documentation required for business travel to the United States
- Ability to work overtime and occasionally work evenings, nights, weekends, holidays, or emergency callouts
- Valid driver’s licence and ability to meet the requirements of Shermco’s vehicle-use program
- Ability to perform essential field duties, including standing, walking, climbing, bending, crawling, working in restricted spaces, and lifting or moving up to 23 kg/50 lb
- Ability to communicate effectively in English
- Must be legally entitled to work in Canada
- PowerDB or similar test-reporting software experience is considered an asset
- Previous experience providing technical guidance or training to junior technicians is considered an asset
- Relevant Canadian electrical trade or technology credentials, including a Red Seal or Certified Engineering Technologist designation, are considered assets
- CSA Z462, NFPA 70E, CPR, First Aid, AED, and other relevant safety training are considered assets; required role-specific training may be provided
Benefits
- Comprehensive health, dental, and wellness benefits
- Retirement savings support, subject to plan eligibility
- Employee and family assistance resources
- Safety training and professional development opportunities
- Exposure to complex electrical power systems and diverse customer environments
- Opportunities for technical growth, industry certification, and career advancement
- A collaborative and safety-focused work environment
- Competitive compensation based on qualifications and experience
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