XVA Trader managing valuation adjustments, risk, capital, and hedging for Desjardins Capital Markets’ OTC derivatives business. Supporting pricing, portfolio optimization, and quantitative model development.
About the role
- Licensed Trader processing stock, ETF, and investment-product orders for IntelligentInvesting Securities, a Canadian fintech brokerage. Supporting members, settlements, transfers, and reconciliations.
Responsibilities
- Take members’ buy/sell orders for stocks, ETFs, and other investment products through the app and write trade tickets
- Verify sufficient information to process trades
- Tag and execute member orders according to instructions
- Provide customer service by phone, email, and chat
- Confirm member identity before executing instructions
- Process instructions for voluntary reorganizations
- Input changes to registered account beneficiaries
- Complete internal account transfers and securities transfers to and from external institutions
- Check and investigate buy/sell orders and report back to members
- Ensure proper settlement and delivery, escalating discrepancies as required
- Maintain accurate daily trade records
- Perform daily reconciliations with the Custodian
- Report directly to the Chief Compliance Officer and Ultimate Designated Person (UDP)
- Collaborate with Compliance and Operations to support the client base
Requirements
- Background in customer service in the Banking or Investment industry
- Experience supporting an app-based product would be a bonus
- Completion of the Canadian Securities Course (CSC) and Conduct Practices Handbook (CPH)
- Completion of the 30-day training program as defined by CIRO while employed with a Dealer Member firm on a full-time basis
- Excellent attention to detail
- Ability to multitask and reprioritize on the fly
- Solid experience resolving customer situations
- Must be bilingual in English and French
- Must be located in Canada
- Must be eligible to work in Canada
Benefits
- Fully Remote Work
- Comprehensive health benefits, including medical, dental, and vision coverage
- Health Spending Account
- Stock options
- Flex Vacation, including paid vacation and personal days
- Counselling services
- Mental health support
- Additional wellness resources
- Remote work tools and resources
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XVA Trader managing valuation adjustments, hedging, and risk for Desjardins Capital Markets’ OTC derivatives business. Supporting pricing, capital, funding, and portfolio optimization across Montréal or Toronto.
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